Sales Customer Service Assistant

CAR DREAMS BERHAD; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading automotive rental company in Selangor, Malaysia, seeks a customer service representative passionate about cars and the automotive industry. This role is open to fresh graduates, with training provided. Key responsibilities include responding to customer inquiries, preparing rental quotations, and coordinating car handovers. Candidates should possess strong communication skills in English and Bahasa Malaysia, while Mandarin knowledge is a plus. The company offers EPF, SOCSO, EIS contributions, leave benefits, and a friendly working environment.

Benefits

EPF, SOCSO, EIS contributions

Annual leave

Medical leave

On-the-job training

Performance-based incentives

Qualifications

• Fresh graduates are encouraged to apply; training is provided.
• Good communication skills in English and Bahasa Malaysia; Mandarin is a bonus.
• Friendly, responsible, and able to multitask.

Responsibilities

• Respond to customer inquiries via WhatsApp, phone, or email.
• Prepare and send rental quotations, booking forms, and payment info.
• Coordinate car handover and return with operations team.
• Follow up with customers post-rental for feedback or future booking.
• Maintain accurate records of customer bookings and payment status.
• Assist in communication with car owners regarding agreements.

Skills

Communication Skills

Problem Solving

Customer Relationship Management

Basic computer skills

Education

Minimum SPM or Diploma in Business Admin, Marketing, or related field

Tools

Microsoft Office

WhatsApp

Email

Job description

Minimum SPM or Diploma in Business Admin, Marketing, or related field

passionate about cars & the automotive industry

Fresh graduates are encouraged to apply (training provided)

Good communication skills in English and Bahasa Malaysia (Mandarin is a bonus)

Required skills:Communication Skills, Problem Solving, Customer Relationship Management, Communication

Friendly, responsible, and able to multitask

Basic computer skills (Microsoft Office, WhatsApp, email)

Willing to work on 1st & 3rd Saturdays (Full Day) and 5th Saturday (Half Day)

Requirement

• Minimum SPM or Diploma in Business Admin, Marketing, or related field
• passionate about cars & the automotive industry
• Fresh graduates are encouraged to apply (training provided)
• Good communication skills in English and Bahasa Malaysia (Mandarin is a bonus)
• Required skills:Communication Skills, Problem Solving, Customer Relationship Management, Communication
• Friendly, responsible, and able to multitask
• Basic computer skills (Microsoft Office, WhatsApp, email)
• Willing to work on 1st & 3rd Saturdays (Full Day) and 5th Saturday (Half Day)

Responsibility

• Respond to customer inquiries via WhatsApp, phone, or email
• Prepare and send rental quotations, booking forms, and payment info
• Coordinate car handover and return with operations team
• Follow up with customers post-rental for feedback or future booking
• Maintain accurate records of customer bookings and payment status
• Assist in communication with car owners regarding agreements

Benefits

• EPF, SOCSO, EIS contributions
• Annual leave, medical leave
• On-the-job training and team support
• Performance-based incentives, commission or bonus
• Friendly working environment with flexible management

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