Sales Coordinator, Seafood — Customer & Operations Lead

GST Fine Foods; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A food distribution company in Seberang Perai seeks a Sales Administrator to support the sales team and enhance customer satisfaction. The ideal candidate will have a relevant degree and 1-2 years of sales administration experience. Responsibilities include assisting with quotes, processing orders, maintaining customer records, and coordinating inventory management. Proficiency in Mandarin is preferred. Competitive salary and overtime options available during peak periods.

Qualifications

• 1-2 years of experience in sales administration or related roles.
• Mandarin-speaking candidates preferred for effective communication.

Responsibilities

• Assist the sales team with administrative tasks like preparing quotes and processing orders.
• Act as a point of contact for customers regarding order status and inquiries.
• Maintain accurate customer records and track sales activity.
• Coordinate the order process from receipt to delivery.
• Monitor product inventory levels and coordinate with supply chain teams.
• Prepare regular sales reports and track KPIs for the sales team.
• Work closely with cross-functional teams to ensure a seamless sales process.

Skills

Organisational skills

Time-management skills

Communication skills (Bahasa Melayu, English, Mandarin)

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree or Diploma in business, administration, logistics or related field

Job description

A food distribution company in Seberang Perai seeks a Sales Administrator to support the sales team and enhance customer satisfaction. The ideal candidate will have a relevant degree and 1-2 years of sales administration experience. Responsibilities include assisting with quotes, processing orders, maintaining customer records, and coordinating inventory management. Proficiency in Mandarin is preferred. Competitive salary and overtime options available during peak periods.