Sales Consultant

RHB Bank; Perak; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Malaysia is looking for a sales-driven individual to promote Personal Financing products. Key responsibilities include achieving sales targets, engaging prospective customers, and ensuring high customer service standards. Ideal candidates should have a Bachelor's degree and at least one year of relevant experience in sales and customer service, along with strong interpersonal skills. Join a dynamic team to contribute to the bank’s success!

Qualifications

• 1 year of experience in sales and customer service related field.
• Have the relevant licenses for the portfolio.
• Strong selling and negotiation skills.

Responsibilities

• Solicit and promote sales of Personal Financing products to achieve business KPIs.
• Set appointments and engage with new customers.
• Ensure high standard of customer experience.

Skills

Sales skills

Negotiation skills

Interpersonal skills

Education

Bachelor Degree - Any related field(s)

Job description

Responsibilities

• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs
• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.
• Customer Service: Ensure high standard of customer experience in line with the quality and standards set by the Bank
• Compliance: Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank
• Operations: Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Qualifications

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service orientat
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Basic understanding of finance and banking products