Sales Consultant

Carsome; Plentong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading automotive company in Malaysia is seeking a CARSOME Consultant to enhance the car-buying experience. The role requires building strong relationships with customers, understanding their needs, and guiding them through the purchasing process. Applicants should have sales and customer service experience, particularly in retail or the automotive industry, alongside proficiency in social media for lead generation. This position offers an energetic team environment where meeting sales goals is key.

Qualifications

• Sales and customer service experience in retail or automotive preferred.
• Good listening skills and customer focus.

Responsibilities

• Work in a high-energy sales environment as a team to meet goals.
• Generate leads via social media and host live streams to showcase cars.
• Attend to walk-in and online customer inquiries.
• Assist customers in finding vehicles that meet their needs.
• Guide customers throughout the purchase process.
• Complete documentation for smooth transactions.

Skills

Sales experience

Customer service skills

Social media proficiency

Job description

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Your Day-To-Day

Able to work in a high energy sales environment where you will work as a team to meet goals.

Proficiency in using multiple social media platforms to generate leads and promote our product. This includes hosting live streams to showcase cars, engage with potential customers, and drive sales through interactive promotions.

Attend to walk-in and website customers inquiry.

Use your knowledge of CARSOME inventory to assist customers in finding a vehicle that meets their needs.

Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.

Complete all relevant records and documentation to ensure smooth transactions for our customers.

Your Know-How

Sales and customer service experience, in an area such as retail, automotive, airline industry is preferred.

Good listening skills and a strong customer focus.