Sales Consultant

CARSOME; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading automotive company in Kuala Lumpur seeks a CARSOME Consultant to provide exceptional customer service during the car-buying process. The ideal candidate will have a background in sales or customer service, strong listening skills, and a customer-focused approach. Responsibilities include assisting customers, managing inquiries, and ensuring smooth transactions. Training will be provided.

Qualifications

• Sales and customer service experience in retail, hospitality, or airline industry preferred.
• Good listening skills and strong customer focus.
• High level of self-motivation and computer literacy.

Responsibilities

• Work in a high-energy sales environment with a team to meet goals.
• Attend to walk-in and website customer inquiries.
• Assist customers in finding a vehicle that meets their needs.
• Guide customers through the sales process including financing.
• Complete all relevant records for smooth transactions.
• Provide after-sale service.

Skills

Sales experience

Customer service

Good listening skills

Self-motivation

Computer literacy

Job description

About You

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Your Day-To-Day

• Able to work in a high energy sales environment where you will work as a team to meet goals.
• Attend to walk-in and website customers inquiry.
• Use your knowledge of CARSOME inventory to assist customers in finding a vehicle that meets their needs.
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.
• Complete all relevant records and documentation to ensure smooth transactions for our customers.
• Provide after-sale service.

Your Know-How

• Sales and customer service experience, in an area such as retail, hospitality, airline industry is preferred.
• Good listening skills and a strong customer focus.
• High level of self-motivation.
• Computer literacy.
• Training will be provided.