Sales & BD-Incubation-SIP

Lazada; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce platform in Malaysia is seeking a Seller Engagement Specialist to foster connections with sellers and enhance their commitment to the platform. The ideal candidate must have fluent communication skills in Mandarin, English, and Malay, along with excellent negotiation and analytical abilities. Responsibilities include guiding sellers, promoting platform activities, and ensuring effective participation in campaigns. This role requires a supportive attitude and proficiency in data analysis.

Qualifications

• Fluent communication skills in Mandarin, English, and Malay.
• Excellent negotiation skills to convince sellers to participate.
• Proficient in Excel with a data-oriented mindset.
• Strong business acumen for data analysis.
• Supportive attitude for assisting sellers.

Responsibilities

• Build connections with sellers through calls and visits.
• Identify areas for improvement in stores and guide sellers.
• Promote platform activities and drive campaign adoption.
• Encourage seller participation through discounts and ads.

Skills

Fluent communication in Mandarin

Fluent communication in English

Fluent communication in Malay

Excellent negotiation skills

Proficient in Excel

Strong business acumen

Job description

Responsibilities

1. Take responsibility for the assigned seller pool by initiating and building strong connections with sellers through calls and visits.
2. Identify areas for improvement in the respective stores within the seller pool and provide guidance to sellers on necessary actions.
3. Promote platform activities and drive adoption rates for campaigns, new seller packages, coins, and ad spending.
4. Enhance seller commitment to the platform by encouraging participation through buyer discounts and increased ad spending.

Job Requirements

1. Fluent communication skills in Mandarin, English, and Malay.
2. Excellent negotiation skills to effectively convince sellers to participate in platform activities.
3. Proficient in Excel with a strong data-oriented mindset.
4. Strong business acumen, capable of analyzing data and assisting sellers in improving their stores.
5. A helpful and supportive attitude, essential for providing assistance to sellers.