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A retail company in Subang Jaya is seeking a customer service representative to assist customers, handle inquiries, and promote products. The ideal candidate will have 1-2 years of retail experience and possess excellent communication skills. Responsibilities include operating the cash register, maintaining store appearance, and working collaboratively with the team. Flexibility for various shifts, including weekends, is necessary. Join us to bring positive energy and support our store goals.
Greet and assist customers in a friendly and professional manner.
Provide product knowledge and recommendations based on customer needs.
Handle customer inquiries, complaints, and returns efficiently.
Promote and upsell products to meet individual and store sales targets.
Operate the cash register and handle transactions accurately.
Restock merchandise and maintain product displays and visual standards.
Keep the sales floor, fitting rooms, and checkout areas clean and organized & overall store.
Monitor inventory levels and report low stock to management.
Work as part of a team to achieve overall store goals.
Attend staff meetings and training sessions as required.
Support new team members with onboarding and guidance.
Bringing positive energy into the team.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.
Flexibility to work various shifts, including weekends and holidays (Retail Hrs).
Customer-focused with a positive attitude.
Retail experience of at least 1-2 years.