Sales Assistant (Gurney Plaza) (ID: 689229)

PERSOL; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Penang seeks a Sales Assistant to enhance store productivity and deliver exceptional customer service. The ideal candidate will have at least one year of retail experience, excellent communication skills, and the ability to work effectively in a fast-paced environment. Responsibilities include resolving customer issues, supporting team members, and ensuring daily tasks are managed without compromising service quality. Flexible scheduling is required, including evenings and weekends.

Qualifications

• At least 1 year of experience in retail or service industry.
• Ability to communicate effectively with customers and staff.
• Experience in a fast-paced retail environment.

Responsibilities

• Take ownership of store productivity.
• Resolve customer issues and partner with management.
• Ensure daily tasks are completed without impacting service.

Skills

Effective communication

Client service

Team leadership

Conflict resolution

Job description

Sales Assistant (Gurney Plaza) (ID: 689229)

Working Days / Hours: 7.5 working hours per day, 6 days per week (total 45 hours)

Job Responsibilities:

Take ownership, accountability for store and personal productivity.

Contributes to setting goals and holds team accountable for productivity standards.

Provides leadership through role modeling Service behaviors and approach standards.

Ensures customer issues are resolved in the store, and partners with Store Manager as appropriate.

Consistently ensures all daily tasks are completed without negatively impacting service.

Resolve conflicts with team members in a timely and productive manner.

Inspires team to meet and exceed performance standards.

Utilizes all training initiatives to assist in developing the team and provide coaching to other team members.

Develop plans to address key business issues, utilizes plans to impact business and achieve desired results.

Requirements:

At least 1 year of experience in retail or service industry.

Ability to communicate effectively with customers and staff, maneuver sales floor.

Experience working in a fast paced retail environment.

Excellent client service and communication skills.

Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays.