Sales Admin Executive (Maintenance Agreement/Renewal)

Info-Tech Systems Ltd.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A technology company in Kuala Lumpur is looking for a candidate to support their sales team by managing maintenance agreements, preparing quotations, and handling inquiries. The ideal candidate has a diploma or higher, with at least 2 years of experience, and is bilingual in English and Malay. Strong interpersonal and communication skills are essential for this role.

Qualifications

• At least 2 years of working experience in a related field.
• Self-motivated and able to work independently.

Responsibilities

• Manage maintenance agreements and client negotiations.
• Prepare and amend quotations.
• Handle administrative tasks and ad hoc duties.

Skills

Multi-tasking

Interpersonal skills

Customer service orientation

Fluent in English

Fluent in Malay

Public speaking

Education

Diploma or higher in related field

Job description

Overview

Position Summary: Responsible for supporting the sales team in preparing, processing, and managing maintenance agreements. Ensures accurate documentation, timely renewals, and smooth coordination between internal teams and clients to support contract execution and customer satisfaction.

Main Responsibilities

• Handling maintenance agreements including negotiating and discussing between clients and management. Obtain approval for any special arrangement or cases.
• Preparing and amending quotations. Also, double-checked on all invoices before sending to clients.
• Handling and managing all additional headcounts related matters.
• Answering inquiries and sending draft quotations via email.
• Follow up / collect payment for Maintenance Agreement, additional headcounts and resigned salesperson.
• Handling administrative tasks that are assigned from time to time.
• Any other ad hoc duties as assigned from management.

Main Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor\'s Degree/Post Graduate Diploma/Professional Degree in related field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Ability to multi-task and work independently in a fast-paced environment.
• Self-motivated & independent, customer-oriented with excellent interpersonal skills, quick learner, and good team player.
• Phenomenal communication, presentation and public speaking skills.
• Able to speak both fluent English and Malay. The ability to speak Mandarin would be an added advantage.
• Ability to work in a fast-paced environment and handle difficult customers.