SaaS Renewal Sales Lead — Upsell & Retention (SEA)

Siemens Digital Industries Software; Penang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology firm is seeking a Renewal Sales Representative based in Kuala Lumpur, Malaysia. This role involves managing the renewal process for maintenance and SaaS products, engaging with customers to enhance retention, and collaborating with internal teams. Ideal candidates will have a Bachelor's degree, proven sales experience, and strong analytical skills. The position offers a competitive salary and comprehensive benefits, encouraging a proactive and detail-oriented mindset.

Benefits

Competitive salary

Bonus scheme

Generous holiday allowance

Pension

Private healthcare

Qualifications

• Experience in renewals quota carrying, inside sales or customer success in a SaaS company.
• Ability to operate under strict deadlines and prioritize tasks.
• Proficiency in contract renewal processes.

Responsibilities

• Drive, forecast and close renewals.
• Manage subscription and support renewals.
• Prepare renewal proposals and negotiate terms with customers.

Skills

Customer management skills

Analytical skills

Data analysis using Excel

Strong follow-up

Communication skills

Education

Bachelor’s Degree in a related field

Tools

Excel

Power BI

Job description

A leading technology firm is seeking a Renewal Sales Representative based in Kuala Lumpur, Malaysia. This role involves managing the renewal process for maintenance and SaaS products, engaging with customers to enhance retention, and collaborating with internal teams. Ideal candidates will have a Bachelor's degree, proven sales experience, and strong analytical skills. The position offers a competitive salary and comprehensive benefits, encouraging a proactive and detail-oriented mindset.