Retail Training & Operations Leader

Mynews; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A fast-paced retail company in Kuala Lumpur is seeking a proactive individual to support training and operational development. The role focuses on ensuring seamless operations, improving training programs, and coordinating tasks across departments. Candidates should demonstrate strong leadership and analytical skills, with experience in retail training being a significant advantage. Knowledge of additional languages like Hindi or Nepali is beneficial. This position offers an opportunity to foster a skilled workforce in retail.

Qualifications

• Proficient in Microsoft Office tools such as Word, Excel, and PowerPoint.
• Strong skills in developing and facilitating training programs.
• Excellent documentation and analytical skills.

Responsibilities

• Review and enhance induction and soft skills training programs.
• Maintain and update core business SOP manuals and training materials.
• Manage and monitor the training team’s activities.

Skills

Microsoft Office proficiency

Training development

Documentation skills

Organizational skills

Leadership capabilities

Job description

A fast-paced retail company in Kuala Lumpur is seeking a proactive individual to support training and operational development. The role focuses on ensuring seamless operations, improving training programs, and coordinating tasks across departments. Candidates should demonstrate strong leadership and analytical skills, with experience in retail training being a significant advantage. Knowledge of additional languages like Hindi or Nepali is beneficial. This position offers an opportunity to foster a skilled workforce in retail.