Retail Sales Specialist johor

iMotorbike; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading e-commerce platform for motorcycles in Selangor is searching for a Retail Sales Specialist. This full-time on-site role focuses on customer engagement, supporting sales initiatives, and ensuring excellent service. Ideal candidates should possess strong retail and product knowledge skills, with a preference for those with prior experience in the retail or automotive industry. Join a dynamic team enhancing customer experience in the motorcycle sector.

Qualifications

• Strong background in sales and customer engagement.
• Experience in retail is advantageous.
• Ability to maintain high standards of customer service.

Responsibilities

• Engage with customers to understand their needs.
• Manage product displays and maintain product knowledge.
• Support sales initiatives and achieve targets.

Skills

Retail Sales and Product Knowledge skills

Interpersonal and Communication skills

Customer Service skills

Strong work ethic and ability to work in a team

Education

High school diploma or equivalent; higher education is a plus

Job description

Company Description

iMotorbike is Southeast Asia's pioneering e-commerce platform for buying and selling pre-owned motorcycles. We offer a fast, secure, and hassle-free online experience with 170 inspection checkpoints, a 100% money-back guarantee return policy, warranty, and nationwide delivery. Headquartered in Singapore, iMotorbike has a growing presence in Malaysia and Vietnam, addressing key pain points such as reliability, transparency, market fragmentation, and time consumption in the motorcycle market. Our mission is to provide a seamless experience for our customers.

Role Description

This is a full-time on-site role for a Retail Sales Specialist located in Selangor, Malaysia. The Retail Sales Specialist will be responsible for engaging with customers, understanding their needs, and providing excellent customer service. Daily tasks include managing product displays, maintaining in-depth product knowledge, and supporting sales initiatives to achieve targets. The role also involves handling customer inquiries, ensuring a high level of customer satisfaction, and contributing to a positive store environment.

Qualifications

• Retail Sales and Product Knowledge skills
• Interpersonal and Communication skills
• Customer Service skills
• Strong work ethic and ability to work in a team
• Previous experience in retail or automotive industry is a plus
• Ability to work flexible hours, including weekends and holidays
• High school diploma or equivalent; higher education is a plus