Retail Sales Associate (IOI Mall Puchong)

Prism+; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading electronics company in Puchong seeks a passionate Retail Sales Associate to enhance customer experiences and drive sales. This role requires strong communication skills, retail experience, and a willingness to learn. You will assist customers directly, manage inventory, and contribute to team success. Exceptional service is essential, and perks include outpatient benefits and performance bonuses.

Benefits

Annual outpatient benefit (Includes dental and optical benefits)

Birthday leave

Annual increment

Performance bonus

Qualifications

• Minimum of 1 year of retail experience required.
• Comfortable working 6 days a week.
• Willingness to learn about consumer electronics.

Responsibilities

• Assist customers in finding the best product for their requirements.
• Expand product knowledge and engage customers effectively.
• Meet daily sales targets and submit reports accurately.

Skills

Strong communication

People skills

Customer service

Education

Diploma in Hospitality, Retail or relevant studies

Job description

We are seeking a passionate Retail Sales Associate who will be starting in this new division in PRISM+ Malaysia. This person will be the heart and soul of PRISM+ Malaysia to our retail customers. Being a high growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.

This driven and ambitious individual will be helping to drive sales and customer satisfaction through the retail sales channel, IOI Mall Puchong. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal, always inspiring others. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Sales Associate but are not limited to

• Listen to what customers want and assist them in finding the best product for their requirements
• Constantly expand product knowledge and deliver it in engaging ways to customers
• Follow up with customers and provide guidance on product selection
• Set up attractive product displays and promotional booths
• Provide product demonstration, presentation to customers and other stakeholders
• Engage in meaningful interactions and develop positive customer relationships
• Provide feedback for improvement to the retail and management team
• Meet daily targets and submit sales reports and EOD reports accurately.
• Managing inventories at retail store.

• Diploma in Hospitality, Retail or any relevant course of studies
• Minimum of 1 year of retail experience
• Comfortable working 6 days a week
• Willingness to learn and understand the consumer electronics technical specifications
• Strong communication and people skills
• Passionate in engaging customers and providing excellent service

• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave
• Annual increment
• Performance bonus