Retail Sales Associate

TGP Living Collection Pte. Ltd.; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading home furnishings retailer in Kuala Lumpur is seeking a Retail Sales Associate to provide exceptional customer service and enhance the shopping experience. You will greet customers, maintain product knowledge, manage inquiries, and ensure the store is visually appealing. Ideal candidates have a background in retail or the lifestyle industry, strong communication skills, and the ability to work in a fast-paced environment. This full-time position offers competitive remuneration and opportunities for career progression.

Benefits

Competitive remuneration

Opportunities for career progression

Employee benefits

Qualifications

• Previous experience in a retail or customer service role, preferably in the home furnishings or lifestyle industry.
• Strong communication and interpersonal skills with the ability to engage with customers.
• Excellent product knowledge and a passion for providing outstanding customer service.
• Ability to work well in a team and adapt to a fast-paced retail environment.
• Flexible and available to work weekends and public holidays as required.

Responsibilities

• Greeting and assisting customers in a friendly and professional manner.
• Maintaining a thorough knowledge of our product range and providing customers with detailed information.
• Handling customer inquiries, transactions, and addressing concerns or complaints.
• Ensuring the store is well-stocked, organized, and visually appealing.
• Collaborating with the team to achieve sales targets and provide outstanding customer service.
• Adhering to company policies, procedures, and providing feedback for improvements.

Skills

Customer service

Communication skills

Product knowledge

Teamwork

Adaptability

Job description

We are looking for a passionate and customer-focused Retail Sales Associate to join our team at TGP LIVING COLLECTION SDN. BHD. in Bukit Jalil, Kuala Lumpur. As a Retail Sales Associate, you will be responsible for providing an exceptional shopping experience to our customers and contributing to the overall success of our store. This is a full‑time position.

What you’ll be doing

• Greeting and assisting customers in a friendly and professional manner
• Maintaining a thorough knowledge of our product range and being able to provide customers with detailed information
• Handling customer inquiries, transactions and addressing any concerns or complaints
• Ensuring the store is well‑stocked, organised and visually appealing to customers
• Collaborating with the team to achieve sales targets and provide outstanding customer service
• Adhering to company policies, procedures and providing feedback for improvements

What we’re looking for

• Previous experience in a retail or customer service role, preferably in the home furnishings or lifestyle industry
• Strong communication and interpersonal skills with the ability to engage with customers
• Excellent product knowledge and a passion for providing outstanding customer service
• Ability to work well in a team and adapt to a fast‑paced retail environment
• Flexible and available to work weekends and public holidays as required

What we offer

At TGP LIVING COLLECTION SDN. BHD., we believe in creating a positive and supportive work environment for our employees. We offer competitive remuneration, opportunities for career progression, and a range of employee benefits to support your overall well‑being.

About us

TGP LIVING COLLECTION SDN. BHD. is a leading home furnishings retailer in Malaysia, offering a wide range of stylish and quality products for the modern home. We are committed to providing an exceptional shopping experience and empowering our customers to create their dream living spaces. Join our team and be a part of our continued growth and success.

Apply now to become our next Retail Sales Associate!