Retail Associate (Damansara Heights)

Chow Tai Fook Jewellery Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury jewellery retailer in Kuala Lumpur is seeking a customer-focused Sales Associate. The role involves providing exceptional shopping experiences, achieving sales targets, and maintaining inventory levels. Ideal candidates possess SPM Level and sales experience in the luxury sector. Strong interpersonal skills and a passion for luxury products are essential. This position requires commitment to retail hours and multilingual abilities to cater to diverse clientele.

Qualifications

• SPM Level and above.
• Sales experience preferably in the jewelry industry/luxury brands.
• Passion for luxury products and a keen sense of style.
• Presentable, pleasant with strong interpersonal and communication skills.
• Multilingual to cater to different groups of clientele.

Responsibilities

• Provide an outstanding customer experience, creating an exceptional shopping experience.
• Maintain an in-depth knowledge of our products to assist customers.
• Assist in achieving sales targets by engaging with customers.
• Manage inventory levels through conducting inventory counts.
• Ensure the store is maintained with visual displays that reflect the brand’s image.
• Able to commit to retail hours.

Skills

Customer service excellence

Multilingual communication

Interpersonal skills

Sales techniques

Education

SPM Level

Job description

Locations

Damansara Heights

Key Responsibilities

• Provide an outstanding customer experience, creating an exceptional shopping experience.
• Maintain an in-depth knowledge of our products, including features and styling options, to effectively assist customers.
• Assist in achieving sales targets by engaging with customers and recommending suitable products.
• Manage inventory level through conducting inventory counts and maintaining clear inventory records.
• Ensure the store is impeccably maintained, with visual displays that reflect the brand’s image and current promotions.
• Able to commit to retail hours.

Qualifications

• SPM Level and above.
• Sales experience preferably in the jewelry industry/luxury brands.
• Passion for luxury products and a keen sense of style.
• Presentable, pleasant with strong interpersonal and communication skills.
• Multilingual to cater to different groups of clienteles.

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