Restaurant Supervisor

Souper Tang Group Sdn. Bhd.; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A well-established food service company in Johor is seeking dedicated staff for their Food and Beverage team. Candidates should have at least one year of experience and the ability to converse in Mandarin is preferred. The role requires working six days a week, including weekends and public holidays, ensuring excellent service to guests and meeting sales targets. The company offers numerous benefits including annual leave, medical insurance, training, and performance bonuses.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF / SOCSO / PCB

Annual Bonus

Medical Insurance

Training Provided

Allowance Provided

Performance Bonus

Flexible Working Arrangement

Staff Discount

Overtime Pay

Qualifications

• Minimum of 1 year experience in Food and Beverage or Service Line is required.
• Ability to converse in Mandarin is preferred.
• Must be able to work a 6-day shift including weekends and public holidays.

Responsibilities

• Ensure food and beverage is served to guests at an excellent level.
• Meet daily, weekly, and monthly sales targets.
• Oversee daily opening and closing procedures.
• Ensure staff adherence to restaurant service guidelines.
• Address customer requests courteously and accurately.
• Train staff on communication skills and customer interactions.

Skills

Experience in Food and Beverage

Conversational Mandarin

Education

SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Job description

SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Those who have 1 year experiences in Food and Beverage or Service Line at least.

Must be able to work 6 day shift work including weekends and public holidays

Able to converse in Mandarin is preferred (in order to interact with Mandarin speaking members, take orders and serve food and beverage).

Able to work in Non-Halal workplace.

Requirement

• SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
• Those who have 1 year experiences in Food and Beverage or Service Line at least.
• Must be able to work 6 day shift work including weekends and public holidays
• Able to converse in Mandarin is preferred (in order to interact with Mandarin speaking members, take orders and serve food and beverage).
• Able to work in Non-Halal workplace.

Responsibility

• Ensure tables, serving of food & beverage to guests in excellent level
• Ensure daily, weekly, and monthly sales targets achieve.
• Ensure daily opening & closing smoothly.
• Ensure all the staffs follow strictly the restaurant’s service guidelines and standards in the performance and delivery of all services required.
• Attend to customers’ requests and demands in a courteous, timely and accurate manner.
• Giving training to staff for demonstrate clear communication skills during interactions with all customers and parties.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Medical Insurance
• Training Provided
• Allowance Provided
• Performance Bonus
• Flexible Working Arrangement
• Staff Discount
• Overtime Pay

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