Restaurant Manager

Four Seasons; Kedah; On-site; MYR 70,000 - 90,000; Full time

Job summary

A luxury hospitality group in Kedah is seeking an experienced Restaurant Manager to oversee daily operations and ensure exceptional guest experiences. The role involves leading a multicultural team, managing guest relations, and driving financial performance through cost control. The ideal candidate has 3-5 years of leadership experience in a high-end restaurant or luxury hotel environment and possesses strong interpersonal skills. A comprehensive benefits package and competitive salary are offered, alongside excellent training opportunities.

Benefits

Competitive salary

Comprehensive benefits package

Employee discount for stays

Complimentary meals

5-day work week

Qualifications

• 3–5 years of leadership experience in a luxury hotel or high-end restaurant environment.
• Strong knowledge of food & beverage operations and service standards.
• Proven ability to lead multicultural teams.

Responsibilities

• Lead and develop the restaurant team to deliver personalized service.
• Manage guest relations and ensure guest satisfaction.
• Drive financial performance through cost control and revenue growth.

Skills

Leadership

Interpersonal communication

Food & beverage operations

Problem-solving

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Langkawi Resort, Voted the #1 Resort in Malaysia by Condé Nast Readers’ Choice Awards 2020, is flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea. The natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our resort’s Malay‑style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family‑oriented retreats.

About the role

We are seeking an experienced and highly motivated Restaurant Manager to oversee the daily operations of our restaurant. The Restaurant Manager will be responsible for ensuring exceptional guest experiences, driving operational efficiency, managing the team, and achieving financial performance targets. This role requires strong leadership, excellent communication skills, and a passion for hospitality.

What you will do

• Lead, motivate, and develop the restaurant team to deliver flawless, anticipatory, and personalized service.
• Ensure the seamless daily operation of the outlet, maintaining alignment with Four Seasons brand standards.
• Collaborate with the culinary and service teams to provide exceptional dining experiences.
• Manage guest relations, handling feedback with professionalism and ensuring guest satisfaction.
• Drive financial performance through cost control, revenue growth, and profitability.
• Oversee scheduling, training, and performance management of the team.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

What you bring

• Minimum 3–5 years of leadership experience in a luxury hotel or high‑end restaurant environment.
• Strong knowledge of food & beverage operations, service standards, and luxury hospitality practices.
• Proven ability to lead multicultural teams with empathy and effectiveness.
• Excellent interpersonal and communication skills in English (Mandarin or additional languages an advantage).
• Strong organizational, problem‑solving, and decision‑making abilities.

What we offer

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• 5‑day work week

Schedule & Hours

• This is a full‑time position.

The location for this position is: Langkawi, Kedah, Malaysia.

We welcome applicants from diverse backgrounds. In support of local talent development, preference may be given to qualified Malaysian candidates.

Learn more about working at Four Seasons

A LinkedIn page: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

A Facebook page: https://www.facebook.com/FourSeasonsJobs

A Twitter page: https://twitter.com/FourSeasonsJobs

Learn more about Four Seasons Langkawi on Social Media

Instagram: @FSLangkawi

Twitter: @FSLangkawi

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Facebook: https://www.facebook.com/FourSeasonsResortLangkawi/

For more details please visit our website: http://www.fourseasons.com/langkawi