Restaurant Manager

Unmei Japanese Sdn Bhd; George Town; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Malaysia is seeking an experienced F&B Manager to oversee daily restaurant and bar operations. The candidate will plan and manage live entertainment while ensuring high standards of quality and guest satisfaction. Responsibilities include financial management, staff recruitment, and compliance with regulations. Ideal candidates should hold a degree in Hospitality Management with 3-5 years of experience in restaurant management and possess strong leadership and communication skills.

Qualifications

• 3-5 years of relevant experience in restaurant or F&B management.
• Strong knowledge of restaurant operations, food safety, and hygiene.
• Experience in staff supervision, scheduling, and training.

Responsibilities

• Oversee daily restaurant and bar operations for efficient service.
• Plan and manage live entertainment activities.
• Prepare and manage operational budgets for F&B and entertainment.
• Ensure high levels of guest satisfaction and handle complaints.

Skills

Leadership

Communication

Customer Service

Problem-solving

Education

Diploma or Degree in Hospitality Management

Job description

Oversee daily restaurant and bar operations to ensure smooth, efficient service

Maintain high standards of food quality, presentation, and service excellence

Coordinate closely with the kitchen team to ensure menu consistency and timely service

Monitor inventory, ordering, and stock control to minimize waste and control costs

Ensure compliance with health, safety, hygiene, and alcohol licensing regulations

Entertainment & Events Management

Plan, schedule, and manage live bands, DJs, and other entertainment activities

Coordinate technical requirements (sound, lighting, stage setup) with vendors and staff

Ensure entertainment aligns with brand positioning and target audience

Manage entertainment budgets, contracts, and performance schedules

Monitor guest engagement and feedback related to entertainment offerings

Recruit, train, schedule, and supervise F&B and service staff

Set clear performance expectations and conduct regular performance evaluations

Foster a positive, professional, and high-energy work environment

Ensure staff are trained in service standards, upselling, and guest engagement

Financial & Business Performance

Prepare and manage operational budgets for F&B and entertainment

Analyze sales reports, P&L statements, and cost ratios

Drive revenue growth through promotions, events, and optimized pricing strategies

Control labor costs through effective scheduling and productivity management

Guest Experience & Brand Standards

Ensure consistently high levels of guest satisfaction

Handle guest complaints and service recovery professionally and effectively

Maintain the restaurant’s ambience, cleanliness, and visual presentation

Represent the brand positively at all times

Requirements

• Diploma or Degree in Hospitality Management, Business Administration, or related field
• 3-5years of relevant experience in restaurant or F&B management
• Strong knowledge of restaurant operations, including service standards, food safety, and hygiene
• Experience in staff supervision, scheduling, and training
• Able to manage inventory, ordering, and cost control
• Familiar with sales reporting, budgeting, and basic financial management
• Excellent leadership, communication, and customer service skills
• Able to work shifts, weekends, and public holidays
• Problem-solving mindset with the ability to handle customer complaints professionally