Registry,Manager

Brickfields Asia College; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

An educational institution in Selangor is seeking a Registry Manager responsible for overseeing all student records and academic data management. The role ensures compliance with regulations, supports seamless student lifecycle administration from admission to graduation, and provides leadership to the registry team. Candidates should possess strong communication skills, be team-oriented, and have proficiency in Microsoft Office. This position offers an opportunity to contribute to the excellence of educational services.

Qualifications

• Able to effectively communicate in a professional and diplomatic manner.
• Highly motivated team player with collaborative relationship skills.
• Able to plan, schedule, and follow up on tasks efficiently.
• Friendly and helpful as a first point of contact for customers.
• Proficient in relevant software programs.

Responsibilities

• Oversee student records including admissions and graduation.
• Manage the student lifecycle and administrative support.
• Lead data collection and analysis for decision-making.
• Ensure compliance with regulations and internal controls.
• Mentor and manage the registry team.

Skills

Communication

Team Orientation & Interpersonal skills

Organization & Time Management

Customer Service

Computer Literacy

Tools

Microsoft Office

Job description

The Registry Manager is responsible for overseeing all student and academic records management, ensuring compliance with institutional policies, government regulations, and accreditation requirements. This role manages the student lifecycle from admission to graduation, provides leadership to the registry team, and supports the delivery of excellent academic administration services.

1. Academic Records & Data Management

• Oversee accurate and up-to-date student records, including admissions, enrollment, attendance, assessment, progression, graduation, and withdrawals.
• Oversee data integrity and compliance with legal requirements (e.g., GDPMOE/MQA) and accreditation standards.
• Oversee the management of the CampusOne and ensure timely updates.

2. Student Lifecycle Administration

• Oversee student registration, enrollment verification, and issuance of academic transcripts, certificates, and letters.
• Manage processes for student pass/visa applications (for international students).
• Coordinate student withdrawals, transfers, deferrals, and completion procedures.

3. Data Reporting & Analytics

• Lead the collection, organization, and analysis of student and academic data to support institutional decision-making.
• Generate accurate and timely reports for senior management, Ministry of Higher Education, accreditation bodies, and other regulatory authorities.
• Analyze registration data to inform administrative decision-making and policy formulation, leveraging statistical insights for strategic planning.
• Lead, mentor, and manage the registry team, setting clear performance expectations and KPIs.
• Promote a high-performance culture through continuous professional development, coaching, and feedback.
• Manage staffing levels, recruitment, and succession planning for the registry department.

5. Regulatory Compliance & Governance

• Ensure all registry operations comply with Ministry of Higher Education, accreditation, and immigration regulations.
• Oversee the preparation and submission of statutory and institutional reports through e-IPTS.
• Establish internal controls and audit processes to safeguard compliance.

Job Requirements

• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Team Orientation & Interpersonal – highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
• Organization & Time Management – able to plan, schedule, organize, and follow up on tasks related to the job to achieve goals within or ahead of established time frames.
• Customer Service – as the first point of contact for many customers, it’s important to be friendly, helpful and able to answer questions, direct customers to the right office or person and help customers find the information they need.
• Computer Literacy – proficient level of knowledge of Microsoft Office and/or relevant position software programs.

Disability type

Not Applicable

About Brickfields Asia College Sdn Bhd

Established in 1991, Brickfields Asia College (BAC) offers students the “Fastest and Smartest Way” to over 200 world‑class law and business degrees. BAC provides its students with an unrivalled educational experience along with graduate recognition and mobility as its innovative programmes offer them a choice to graduate from over 25 UK universities.

In line with its mission of providing quality education that meets international standards, BAC has consistently been lauded for its excellence in the field. The college has received numerous industry awards including Global Business Outlook’s Best Brand in Education in Malaysia 2015 and the Best Brand in Legal Education for five consecutive years.

Known as the Nation’s No. 1 Law School, BAC has produced over 1,000 World and National Top Students, Book Prize Winners, 1st Class and 2nd Upper graduates at pre‑university, university and postgraduate levels over the past five years.

BAC’s programmes provide students with international learning experiences that stimulate and develop communication, collaboration, creativity and problem‑solving skills essential for global career success.