Regional Financial Claims Leader – Asia (Hybrid)

QBE Insurance; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A major insurance firm in Kuala Lumpur seeks a Claims Manager to lead the financial lines claims portfolio. Responsibilities include overseeing claims handling, ensuring compliance, and fostering stakeholder engagement. Candidates should have a Bachelor's degree and 8-10 years of experience in claims management. This role emphasizes strategic leadership, operational excellence, and strong negotiation skills. An inclusive workplace with a focus on digital innovation and employee well-being is offered.

Benefits

Flex and hybrid working options

Work from home policy

Medical benefits

Well-being programs

Study leave

Internal Appreciation program

Qualifications

• Minimum 8 to 10 years of experience in financial lines claims handling.
• Strong understanding of policy wordings and legal principles.
• Experience in managing complex and high-value claims.

Responsibilities

• Oversee end-to-end handling of financial lines claims.
• Liaise with stakeholders to manage complex claims.
• Ensure adherence to internal claims handling procedures.

Skills

Adaptability

Claims Administration

Conflict Resolution

Critical Thinking

Regulatory Compliance

Risk Management

Education

Bachelor's degree in Law, Insurance, Finance, or related field

Job description

A major insurance firm in Kuala Lumpur seeks a Claims Manager to lead the financial lines claims portfolio. Responsibilities include overseeing claims handling, ensuring compliance, and fostering stakeholder engagement. Candidates should have a Bachelor's degree and 8-10 years of experience in claims management. This role emphasizes strategic leadership, operational excellence, and strong negotiation skills. An inclusive workplace with a focus on digital innovation and employee well-being is offered.