Recovery Officer

NR ASSET MANAGEMENT SDN BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A finance company in Kuala Lumpur is seeking an experienced Credit Recovery Executive to manage overdue accounts. You will perform outreach to customers, negotiate repayment arrangements, and maintain accurate records. Ideal candidates must have at least 2 years of relevant experience, with strong communication skills and the ability to thrive in a fast-paced environment. This role offers a competitive salary ranging from RM 1,700 to RM 3,000 per month and includes bonuses and medical benefits.

Benefits

Monthly Commission Incentive

Yearly Increment and Performance Bonus

Medical Benefits and Insurance Coverage

Near LRT Bangsar

Qualifications

• Minimum 2 years experience in debt collection industry.
• Experience in Credit Recovery / Collector optimally.
• Passionate, goal-driven candidates seeking growth opportunities.

Responsibilities

• Perform outbound calls to notify customers of overdue payments.
• Keep records of collections and account status.
• Explain non-payment issues to customers.
• Follow up with customers on collections.
• Negotiate repayment arrangements.

Skills

Strong Communication Skills

Negotiation Skills

Ability to work in a fast-paced environment

Education

SPM/Diploma

Job description

Experience & Requirements

1. Experience in Credit Recovery / Collector Only
2. Minimum 2 years experience in debt collection industry
3. Strong Communication and Negotiation Skills
4. Ability to work in a fast-paced environment & meet performance target
5. Passionate candidate, goal driven, seeking opportunity to grow and improve lifestyle
6. Able to start work IMMEDIATELY

Job Responsibilities

1. Perform outbound call to notify customers of delinquent account regarding outstanding and overdue payment
2. Responsible for keeping records of collection and status of accounts
3. Explain and clarify with customers on non payment issues
4. Follow up calls with customers
5. Negotiate with customers to make workable repayment arrangement

Job Information

• Contract Type: Full-time
• Job Type: Executive
• Experience Level: 1-3 years
• Job Category: Customer Svc/Call Centre
• Minimum Education Required: SPM/Diploma
• Language Required: English, Bahasa Malaysia
• Nationality Preferred: Malaysians Only
• Gender: All Genders
• Own Transport: None
• Salary: RM 1,700 to RM 3,000 per month

Other Benefits (Optional)

1. Monthly Commission Incentive
2. Yearly Increment and Performance Bonus
3. Medical Benefits and Insurance Coverage
4. Near LRT Bangsar