Project Manager/Change Manager

The Great Eastern Life Assurance Company Limited; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading insurance firm in Kuala Lumpur is seeking an experienced Project Manager to lead the setup and implementation of project centralization. The role focuses on driving centralization across multiple entities, with responsibilities including project delivery, stakeholder management, and process standardization. Ideal candidates will have 6-10 years of project management experience, particularly in shared services or transformation projects, and strong communication skills. This role offers the opportunity to work in a dynamic environment with a focus on operational efficiency.

Qualifications

• 6–10 years of project management experience, with at least 3 years in shared services or transformation projects.
• Strong understanding of finance operations.
• Excellent communication skills.

Responsibilities

• Manage end-to-end delivery of project centralisation.
• Define operating model and service delivery framework.
• Engage senior leadership and external vendors.

Skills

Project management expertise

Stakeholder engagement

Problem-solving skills

Process optimization

Adaptability

Education

Bachelor’s degree in Business, Finance, or related field

PMP or equivalent certification

Job description

We are seeking an experienced Project Manager to lead the setup and implementation of project Centralisation. This role will drive centralization and standardization across multiple entities, ensuring operational efficiency, compliance, and timely delivery. The ideal candidate will have strong project management expertise, experience in shared services or transformation projects, and the ability to manage complex stakeholder relationships.

Project Leadership: Manage end-to-end delivery of the project centralisation setup, including planning, approval, execution, and transition to steady state.

Shared Services Design: Define operating model, governance structure, and service delivery framework for project centralisation.

Stakeholder Management: Engage senior leadership, business units, and external vendors to ensure alignment and buy-in.

Process Standardization: Drive harmonization of processes across entities, leveraging best practices and automation opportunities.

Risk & Compliance: Ensure regulatory compliance and manage risks throughout the project lifecycle.

Resource & Budget Management: Oversee project resources, budget, and vendor contracts to ensure cost-effective delivery.

Change Management: Work closely with change management lead to develop and execute change management strategies to support adoption and minimize disruption.

Performance Tracking: Monitor KPIs, prepare progress reports, and present updates to steering committees and senior management.

Continuous Improvement: Identify opportunities for efficiency and scalability post-implementation.

Reporting and Documentation: Prepare and present project status reports, documentation, and performance metrics to local senior management and stakeholders and Group PMO.

We are looking for people with

Bachelor’s degree in Business, Finance, or related field; PMP or equivalent certification preferred.

6–10 years of project management experience, with at least 3 years in shared services or transformation projects.

Strong understanding of finance operations and process optimization.

Excellent stakeholder engagement and communication skills.

Proven ability to manage large-scale projects with multiple workstreams.

High adaptability, problem‑solving skills, and ability to work under pressure.

How you succeed

Champion and embody our Core Values in everyday tasks and interactions.

Demonstrate high level of integrity and accountability.

Take initiative to drive improvements and embrace change.

Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.

Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.