Programme & Operations Executive (Admin & Marketing)

Golden Sails Elder Care & Wellness; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A non-profit organisation for senior care seeks a responsible individual for the role of Administration and Programme Coordinator. This position involves overseeing daily administrative tasks, coordinating activities, and providing marketing support. The ideal candidate should possess a diploma or degree in relevant fields, have strong communication skills, and be comfortable working with various stakeholders. This role offers meaningful work within a supportive environment, contributing directly to community wellbeing.

Benefits

Opportunity to grow with a purpose-driven NGO

Supportive, values-led working environment

Meaningful work that benefits the senior community

Qualifications

• Diploma or degree in relevant fields such as Administration or Marketing.
• Good communication skills, both written and spoken.
• Experience handling social media is an added advantage.

Responsibilities

• Oversee administration and programme coordination tasks.
• Liaise with partners, vendors, and collaborators.
• Assist in marketing material preparation and social media communication.

Skills

Communication and coordination skills

Organised, patient, and detail-oriented

Ability to work independently

Education

Diploma / Degree in Administration, Marketing, Social Science, or related fields

Tools

WhatsApp

Google Forms

Canva

Job description

Overview

Golden Sails is a non-profit organisation dedicated to senior care, wellbeing, and community-based programmes. We run elderly day care service, regular activities, workshops, and initiatives that support seniors, caregivers, and the wider community in a respectful and meaningful way.

We are looking for a responsible and self-driven team member to support our administration, programme coordination, and basic marketing needs.

Key Responsibilities

• Administration & Programme Coordination
• Handle day-to-day administrative tasks related to programmes and activities.
• Coordinate weekly and monthly activities (e.g. AgeWell Saturday programmes).
• Liaise with facilitators, partners, vendors, and collaborators.
• Assist with scheduling, confirmations, forms, and documentation.
• Support on-site coordination during events when required.

Marketing & Communication Support

• Assist in preparing simple marketing materials (posters, programme info, announcements).
• Coordinate content for social media and communication channels.
• Support outreach to partners and collaborators.
• Maintain clear communication with participants and facilitators.

Requirements

• Diploma / Degree in Administration, Marketing, Social Science, or related fields.
• Able to work independently, manage tasks, and follow through responsibly.
• Good communication and coordination skills (written and spoken).
• Comfortable liaising with different stakeholders (facilitators, seniors, partners).
• Organised, patient, and detail-oriented.

Added Advantage

• Experience handling social media (posting, coordination, basic content).
• Interest or experience in community work, social service, or senior care.
• Familiarity with tools such as WhatsApp, Google Forms, Canva, or similar.

Personal Traits We Value

• Passion for social impact and community wellbeing
• Warm, respectful, and people-oriented
• Able to adapt in a small team environment
• Willing to learn and grow with the organisation

Why Join Golden Sails

• Meaningful work that directly benefits the senior community
• Opportunity to grow with a purpose-driven NGO
• Supportive, values-led working environment
• Exposure to programme coordination, community engagement, and social initiatives