Process Executive - Medical pre-underwriting - Cantonese

Cognizant; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading global technology company in Kuala Lumpur is seeking a Process Executive for Medical pre-underwriting. This role involves performing assessments on applications, handling customer emails, and preparing audit reports. Ideal candidates will have 1-3 years of experience in medical or underwriting fields and must be proficient in Cantonese. A strong problem-solving mindset and ethical integrity are essential.

Qualifications

• 1-3 years of experience in medical/underwriting/Claims field.
• Knowledge on medical conditions and medical insurance.
• Willingness to work under pressure with a positive attitude.

Responsibilities

• Perform pre-underwriting assessments on applications for memberships and policy changes.
• Handle incoming emails and prepare underwriting letters to customers.
• Prepare audit checking reports for the clients’ HK underwriting team.

Skills

Problem solving skills

Logical thinking

Interpersonal skills

Communication skills

Job description

Job Title: Process Executive - Medical pre-underwriting - Cantonese

Location: Malaysia

Language: Must be native or proficient in Cantonese.

Summary: This person will be responsible for underwriting administrative task (new application processing, participate in review meeting, and quality assurance) and pre-underwriting..

Key Roles and Responsibilities

1. Perform pre-underwriting assessment on application for memberships and policy changes according to the rules and guidelines within agreed turnaround times.
2. Being familiar with the processes and guidelines and equipped with necessary medical and underwriting knowledge to achieve reasonable and evidence-based decision.
3. Data capture, handling incoming emails from customers, preparing and validating the underwriting letters to customers, filing documents.
4. Prepare audit checking report and result per users to Clients’ HK underwriting team on weekly basis.
5. Perform random checking and will provide quality checking report to Clients’ HK underwriting team on monthly basis.

Experience

1. With 1-3 years of experience in medical/underwriting/Claims field
2. With knowledge on medical condition/medical insurance
3. Good problem solving skills and logical thinking
4. Good interpersonal and communication skills
5. Willing and able to work under pressure with positive working attitude
6. Strong sense of compliance, ethics and integrity; hold self accountable for own decisions and actions

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.