Process and Systems Associate Manager - Procurement

Dyson; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company in Malaysia is seeking a Process and Systems Associate Manager – Procurement to deliver improvements in Procurement operations. The role involves translating business requirements into effective solutions while overseeing system support and enhancements, particularly in SAP MM and Ariba. Candidates should have at least 7 years of experience in procurement operations, with strong analytical and problem-solving skills. This position offers a competitive salary, transport allowance, and comprehensive medical care.

Benefits

Competitive salary and bonuses

Transport allowance

Comprehensive medical care and insurance

Qualifications

• Minimum 7 years of experience in Procurement operations, preferably in Manufacturing or Consulting.
• Strong experience in project delivery lifecycle and requirement gathering.
• Demonstrated ability to work with cross-functional teams.

Responsibilities

• Support end-to-end procurement process and system operations.
• Organize and facilitate regular team meetings for project progress.
• Produce key performance indicator reporting and analyse KPIs.

Skills

Analytical skills

Project management

Communication skills

Problem solving

Collaboration

Education

Tertiary education in supply chain management or related field

Tools

SAP MM

SAP Ariba

Signavio

MS Excel

MS PowerPoint

Job description

Process and Systems Associate Manager – Procurement

We are looking for a highly driven Process and Systems Associate Manager – Procurement to join our team in delivering process and systems improvements for Procurement operations, performing regular duties as part of the Global Supply Chain Process and Systems team.

As the Associate Manager – Procurement, you will translate business requirements into solutions underpinned by best practices, automation and simplification, where advanced system capability plays an integral part in our business success.

About the role

This role works closely with the business users and other stakeholders to support the definitions of the global Procurement process and system design and optimisation i.e. executing procurement transformation projects, managing procurement process and systems support.

This is a global role and is expected to be very autonomous in supporting and working with teams to deliver solutions.

Key responsibilities

• Support Procurement Process & Systems to perform problem investigation, evaluation, and solution implementation.
• Support end-to-end procurement process and system operations by working alongside Procurement, Supply Chain, and IT teams to drive process improvements in SAP MM and Procurement functional areas.
• Organize and facilitate regular team meetings to review project progress, discuss issues, and align on next steps for procurement initiatives.
• Information and data gathering on system pain points, work with users on problem statements and value quantification i.e. robust business cases.
• Carry out system evaluation including industry research as required.
• Participate and support implementation activities including documentation e.g. use cases and user stories, process design, system specifications, preparation of workplan, work packages, capturing minutes as well as follow-up actions with the assigned owners.
• Map/update current business processes in SAP Signavio/ Visio documents.
• Create/update the RACI charts, process, roles and responsibility documentation e.g. business requirement definitions, process catalogue, process specifications.
• Create/update the process and systems onboarding documentation.
• Support the on-going run of procurement systems including troubleshooting, perform root-cause analysis, incident resolutions, enhancement, and testing activities (Mainly SAP MM and Ariba systems).
• Present system incidents and resolutions to key stakeholders.
• Produce regular key performance indicator reporting, track, and analyse key performance indicators (KPIs) to evaluate the effectiveness of Procurement processes and system utilisation.

About you

• Tertiary education in supply chain management, information technology, or a related field.
• Minimum 7 years of experience in Procurement operations, preferably have worked in the Manufacturing Industry or Consulting background.
• Good experience in documentation, mapping of the business processes, understanding the process hierarchy, including dependencies across processes and systems.
• Preferably proficiency in SAP MM, Signavio, SAP Ariba or any other procurement related ERP systems.
• Strong experience in project delivery lifecycle, understanding key stages of required work and activities i.e. requirement gathering.
• Demonstrated ability to work with the cross-functional teams, including IT, business process owners, and other stakeholders.
• Strong analytical and problem‑solving skills, self‑driven with the ability to offer solutions to problems.
• Proven experience in change management initiatives and collaborating with IT teams to deploy technology solutions.
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex ideas to end‑users and other stakeholders. Hands‑on experience with MS Excel, PowerPoint and MS Office suites.
• Adaptability to thrive in a fast‑paced, dynamic environment with multiple competing priorities.

Benefits

Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Dyson is an equal opportunity employer. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.