Platform & Livestream Operations Specialist

Xin Ma Technology Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce technology firm seeks a Platform Operations Executive/Livestream Operation Executive in Kuala Lumpur. The role involves managing Tik Tok platforms, monitoring sales performance, coordinating promotional campaigns, and conducting training. The ideal candidate should have strong organizational skills, preferably with knowledge of Chinese and English, and a degree/diploma in Business Administration or E-Commerce. Join a dynamic team focused on optimizing online sales and livestream performance.

Qualifications

• Experience in managing online platforms (Shopee, Lazada, or Tik Tok) is an advantage.
• Strong communication, organizational, and multitasking skills.
• Preferable with working knowledge of Chinese and English.
• Ability to work independently.

Responsibilities

• Manage online Tik Tok platforms.
• Monitor daily store performance and customer feedback.
• Manage end-to-end operations of live commerce sessions.
• Conduct basic training for Live Hosts.
• Set up and operate livestream equipment.

Skills

Communication skills

Organizational skills

Multitasking skills

Knowledge of online platforms

Education

Diploma/Degree in Business Administration

E-Commerce or related field

Tools

OBS or similar livestream systems

Job description

A leading e-commerce technology firm seeks a Platform Operations Executive/Livestream Operation Executive in Kuala Lumpur. The role involves managing Tik Tok platforms, monitoring sales performance, coordinating promotional campaigns, and conducting training. The ideal candidate should have strong organizational skills, preferably with knowledge of Chinese and English, and a degree/diploma in Business Administration or E-Commerce. Join a dynamic team focused on optimizing online sales and livestream performance.