Platform Engineer — Global Cloud & Infra Ops

The Access Group; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading software provider in Kuala Lumpur is looking for a Platform Engineer to support and improve their global infrastructure services. The role requires ensuring the availability and security of services, troubleshooting issues collaboratively, and managing technical documentation. Ideal candidates should have strong skills in server and networking infrastructure, along with certifications like MCSA or MCSE. This position offers a competitive salary and a supportive work environment.

Benefits

25 days leave per year

Health contribution

Charity days

Qualifications

• Strong understanding of TCP/IP and troubleshooting tools.
• Proven track record in working to agreed targets and SLAs.
• Good written and oral communication skills.

Responsibilities

• Ensure products remain available, secure, reliable.
• Troubleshoot/resolve issues across the Access Hosting estate.
• Participate in high pressure incident scenarios.

Skills

Server, storage and networking infrastructure experience

Troubleshooting and problem solving

Strong IP/Networking skills (TCP/IP, ISO Model)

Remote Desktop Services/Citrix installation and support

AWS, Azure, GCP

Analysing network traffic (Wireshark)

Education

MCSA / MCSE 2012 or newer / VCP in VMware v6 or v7, RHCE

Job description

A leading software provider in Kuala Lumpur is looking for a Platform Engineer to support and improve their global infrastructure services. The role requires ensuring the availability and security of services, troubleshooting issues collaboratively, and managing technical documentation. Ideal candidates should have strong skills in server and networking infrastructure, along with certifications like MCSA or MCSE. This position offers a competitive salary and a supportive work environment.