Personal Banker - Bancassurance (Perak Region)

RHB Banking Group; Perak; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a Sales Representative to promote and sell a range of life-insurance products. The role focuses on building relationships with customers and achieving sales targets through proactive sales strategies. Ideal candidates should possess strong sales skills, a degree in a related field, and knowledge of insurance products.

Qualifications

• Strong sales and negotiation skills.
• Ability to build and maintain relationships.
• Knowledge of life-insurance products and financial planning.

Responsibilities

• Promote and sell life-insurance products to customers.
• Develop relationships with clients for better retention.
• Execute sales plans based on customer needs.

Skills

Customer relationship management

Sales strategy

Product knowledge in insurance

Education

Degree in Business, Finance or related field

Job description

Primary Objective

• To promote various type of life-insurance products by Tokio Marine Life Insurance Malaysia Bhd under the exclusive Bancassurance Partnership between RHB Bank and Tokio Marine
• To professionally sell a wide range of banca products to existing and prospective customers
• To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets
• To maintain regular contacts with customers to develop relationship for higher share of customers’ wallet
• Participate in branch/region/Bank sales activities and campaigns to achieve deliverables
• Prepare and pro-actively execute sales
  

KEY RESPONSIBILITY

Sales Planning & Activities

• Promote, introduce and market a range of Tokio Marine’s life-insurance products to Bank’s customer (including Whole Life Plan, Endowment Plan, Medical Plan and Investment Linked Plan)
• To perform needs based selling by understanding customer’s financial goal, protection need, saving, education, medical and retirement saving
• Brief and ensure customers understand the insurance plan features, charges and prepare quotations and explanation of product disclosure
• Assist customers in handling premium payment, policy enquiry, policy servicing and claims related matters
• Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
• Actively participate and collaborate with other sales personnel at branch/region on sales activities/campaigns for customer acquisition and retention
• Plan and identify cross selling/up selling to increase customers’ PHR and revenue
• Set appointments, sales visitations, prospecting and engagement with customers

Sales Management

• Maintain regular contact with existing customers to foster closer relationship and for referrals
• Work closely with Branch Manager and Regional Sales Heads on sales activities, promotion and campaigns
• Comply with CPD hours and to ensure completion rate of CFF formsCompliance to Bank’s policy, procedures and observe sales code of ethics