Payroll Implementation Specialist

Applied Integrators; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading payroll solutions provider is looking for a Payroll Implementation Specialist based in Kuala Lumpur. This expert will manage end-to-end payroll system implementations for clients, ensuring compliance with local regulations. Key responsibilities include conducting requirement studies, client communication, system configuration, and training. A diploma or degree in IT is required, along with 3 to 5 years of experience in the field. The ideal candidate will have exceptional communication skills and a strong understanding of HRMS processes.

Qualifications

• Working experience of at least 3 to 5 years in a related position.
• Good understanding of Human Resource Management System (HRMS) processes and best practices.
• Good understanding of Malaysia Payroll Statutory will be an added advantage.
• Passion for quality and demonstrated high standards and accuracy of service delivery.
• High quality documentation deliver, including functional specifications.

Responsibilities

• Conduct Business Requirement/Fit Gap Study for payroll software.
• Understand and document client requirements.
• Provide solution and fit gap analysis for client requirements.
• Communicate with client regarding the solution.
• Develop test plans and review testing results.
• Configure system to meet client and statutory requirements.
• Conduct training for client user team.
• Ensure functional requirements are delivered with quality.
• Perform customer service functions by answering client requests.
• Remain engaged with client throughout implementation.

Skills

Exceptional business communication skills

Good in Client Management

Education

Minimum Diploma and/or Bachelor Degree in Computer Science/Information Technology or equivalent

Job description

The Payroll Implementation Specialist is responsible for managing and delivering end-to-end payroll system implementation, upgrades, and enhancements for clients. This role acts as a key solution owner, working closely with clients to understand business requirements, conduct fit-gap analysis, configure payroll systems, and ensure compliance with Malaysian statutory regulations. The specialist ensures successful system deployment through effective communication, testing, training, and ongoing client support.

Education Requirement

Minimum Diploma and / or Bachelor Degree in Computer Science / Information Technology or equivalent

Job Responsibilities

• Responsible to conduct Business Requirement / Fit Gap Study for implementation, upgrade and enhancement purpose relating to Payroll software
• Understand and document client requirements
• Work as solution owner for the project to provide solution and fit gap analysis to ensure client requirements can be delivered.
• Communicate with client on solution
• Develop test plan, test scripts and review the testing result to ensure the system development is in accordance to the documented client requirements.
• Configured system to meet client’s requirement and Malaysia statutory requirement
• Conduct training to client user team as part of transition
• Ensure that functional requirements are delivered to with quality and compliant to client contract
• Perform customer service functions by answering customer requests and questions
• Remain engaged with client throughout implementation, until client is successfully running payroll solution
• Demonstrate commitment to quality of product and service

Experience Requirement

Working experience at least 3 to 5 years in related position.

Good understanding of Human Resource Management System (HRMS) process and best practice will be an added advantage.

Good understanding in Malaysia Payroll Statutory will be an added advantage.

Passion for quality and demonstrated high standards and accuracy of service delivery

High quality documentation deliver (including functional specifications)

Skills Requirement

Exceptional business communication skills

Good in Client Management