Parts executive, Marketing Operation

Tan Chong Industrial Equipment; Gombak; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading industrial equipment company in Malaysia is seeking a Parts Executive for Marketing Operations. You'll support spare parts sales and marketing activities, ensuring smooth order fulfillment and customer satisfaction. Ideal candidates should have a relevant degree and 1-3 years' experience in sales support or operations, with strong communication and organizational skills. Proficiency in Microsoft Excel is essential, as you will handle enquiries, stock coordination, and assist in marketing efforts.

Qualifications

• Minimum 1–3 years' experience in spare parts, operations, or sales support.
• Knowledge of spare parts operations or automotive industry is an advantage.
• Able to work independently and handle multiple tasks.

Responsibilities

• Handle spare parts enquiries, quotations, and order processing.
• Coordinate with warehouse and logistics teams for timely delivery.
• Monitor stock levels and maintain accurate inventory records.
• Support execution of marketing campaigns for spare parts.

Skills

Communication skills

Organizational skills

Coordination

Microsoft Excel proficiency

Education

Diploma / Bachelor's Degree in Business, Marketing, Supply Chain

Job description

The Parts Executive, Marketing Operations is responsible for supporting spare parts sales, marketing activities, and operational coordination to ensure smooth order fulfillment, customer satisfaction, and effective market coverage. This role bridges parts operations and marketing support, focusing on stock coordination, sales administration, and promotional execution.

Key Responsibilities

Parts & Operations

• Handle spare parts enquiries, quotations, and order processing.
• Coordinate with warehouse and logistics teams to ensure timely parts availability and delivery.
• Monitor stock levels, slow-moving items, and replenishment requirements.
• Maintain accurate records of parts inventory, pricing, and sales transactions.
• Assist in parts forecasting and demand planning.
• Support execution of marketing campaigns and promotions for spare parts.
• Prepare sales reports, market feedback, and performance tracking.
• Coordinate with internal teams on pricing, promotions, and dealer communications.
• Assist in organizing roadshows, customer visits, and marketing events.
• Collect market intelligence on competitor pricing and product offerings.

Job Requirements

• Diploma / Bachelor’s Degree in Business, Marketing, Supply Chain, or related fields.
• Minimum 1–3 years’ experience in spare parts, operations, or sales support (fresh graduates with relevant internship experience may be considered).
• Knowledge of spare parts operations or automotive industry is an advantage.
• Proficient in Microsoft Excel and basic reporting.
• Good coordination, communication, and organizational skills.
• Able to work independently and handle multiple tasks.