Part Time - Sales Associate ZARA (One Utama)

FastJobs; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Selangor, Malaysia is seeking a customer-focused retail associate. In this role, you'll provide exceptional customer service, maintain the store's image, and assist with product handling. Requirements include local nationality, at least 1 year of experience in retail fashion, and familiarity with fashion trends. The position involves shift work, including weekends and public holidays. Join a dynamic team and contribute to an engaging shopping experience.

Qualifications

• Minimum 1 year of working experience in retail fashion.
• Knowledge of fashion and trends.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Provides excellent customer service by greeting customers and offering tailored advice.
• Keeps the store organized and visually appealing according to company standards.
• Assists in receiving, unpacking, and displaying products.
• Adheres to the Brand Lifestyle Guide and maintains a neat, professional appearance.
• Uses store systems and RFID technology to manage products efficiently.

Skills

Customer Service Excellence

Product Knowledge

Retail Operations

Teamwork

Education

Minimum SPM or Diploma in related fields

Job description

Founded in the 1930s, Al-Futtaim is a leading privately owned conglomerate headquartered in Dubai, UAE. The Group operates across five divisions—automotive, financial services, real estate, health, and retail—representing global brands such as Marks & Spencer and Inditex brands including ZARA, Massimo Dutti, Pull & Bear, Bershka, and Stradivarius. With over 33,000 employees in more than 20 countries, Al-Futtaim continues to grow through its strong entrepreneurship and customer‑focused approach.

Advising customers following our consulting code, maintaining the order and image of the product.

WHAT YOU WILL DO

1. Advising Customers

Provides excellent customer service by greeting customers warmly, identifying their needs, offering tailored advice, and ensuring a smooth sales process. Uses strong product knowledge to handle objections and close sales while building customer loyalty.

2. Maintaining Store Image

Keeps the store organized and visually appealing according to company standards. Supports visual merchandising updates and ensures new items are displayed correctly.

3. Product Handling and Replenishment

Assists in receiving, unpacking, and displaying products. Regularly replenishes stock and maintains proper organization in the stockroom.

4. Maintaining Corporate Image

Adheres to the Brand Lifestyle Guide and maintains a neat, professional appearance in full uniform.

5. Technology Use

Effectively uses store systems and RFID technology to locate, track, and manage products efficiently.

WHAT EQUIPS YOU FOR THE ROLE

• Malaysian nationality
• Minimum 1 year of working experience in retail fashion
• Minimum SPM or Diploma in related fields
• Knowledge of fashion and trends
• Ability to work in a fast‑paced, team‑oriented environment
• Willing to work on shifts, weekdays, weekends and Public Holidays