PART-TIME CAFÉ CREW(Klang Valley)

Dome Cafe; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A popular café chain in Kuala Lumpur seeks dedicated customer service staff to provide exceptional service at multiple outlets. Ideal candidates will have a customer-first attitude, ability to greet and assist guests warmly, and efficiently handle orders using the POS system. Responsibilities include maintaining professionalism, addressing customer needs, and ensuring a positive café experience. This position offers flexible working hours, catering to a diverse clientele to deliver satisfactory service.

Qualifications

• Strong customer-first attitude essential.
• Ability to work in a fast-paced environment.
• Excellent communication skills.

Responsibilities

• Provide excellent customer service.
• Welcome and greet guests warmly.
• Take customer orders accurately.

Skills

Excellent customer service

POS system knowledge

Attention to detail

Job description

Location: Dome Café (multiple outlets)
Working Hours: Flexible / Shift-based

Job Responsibilities

• Provide excellent customer service with a customer-first attitude.
• Welcome and greet guests warmly; ensure they feel comfortable and well-attended.
• Share menu highlights, promotions, and make genuine recommendations.
• Answer questions about food, beverages, and café services.
• Take customer orders accurately and key them into the POS system.
• Serve food and beverages promptly and professionally.
• Monitor guest experience and ensure satisfaction with service, food, and environment.
• Respond politely and promptly to customer requests.
• Process payments, handle cash/credit transactions (where applicable).
• Assist team members and maintain a smooth café operation.
• Maintain good attendance, punctuality, and professionalism.