Outlet Team Leader: F&B Service & Guest Experience

Hilton Worldwide, Inc.; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global hospitality leader is looking for an Outlet Team Leader to oversee food and beverage service within their restaurant. This role involves managing team members, ensuring exceptional guest experiences, and maintaining high standards of cleanliness and service. Ideal candidates will have 2-4 years of managerial experience in a reputable hotel, strong English communication skills, and an outgoing personality. A commitment to teamwork and the ability to work long hours are essential requirements for this position.

Qualifications

• Experience in a managerial position in a hotel is required.
• Strong verbal and written communication skills in English are necessary.
• Motivated and committed to learning new skills to improve performance.

Responsibilities

• Supervise team members and provide excellent customer service.
• Keep buffet areas clean and manage the menu.
• Ensure compliance with health and safety standards.

Skills

Leadership

Team cooperation

Customer service

Flexibility

Good English skills

Outgoing personality

Education

2-4 years managerial experience in a 4 / 5-star hotel

Job description

A global hospitality leader is looking for an Outlet Team Leader to oversee food and beverage service within their restaurant. This role involves managing team members, ensuring exceptional guest experiences, and maintaining high standards of cleanliness and service. Ideal candidates will have 2-4 years of managerial experience in a reputable hotel, strong English communication skills, and an outgoing personality. A commitment to teamwork and the ability to work long hours are essential requirements for this position.