Outlet Retail Manager

PERSOL; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment firm in Malaysia is looking for a retail manager to drive store sales and lead a team. Responsibilities include ensuring sales target achievement, analysis of sales performance, and providing staff training. The ideal candidate has 3-5 years of experience in retail management with strong leadership and communication skills. Flexibility to work on shifts and weekends is required. This role offers a dynamic environment to grow your career while contributing to team success.

Qualifications

• 3-5 years of working experience in a related position.
• Strong leadership skills with the ability to manage and motivate teams.
• Ability to adapt to fast-paced environments and handle pressure.

Responsibilities

• Ensure achievement of store sales targets and monitor performance.
• Analyze sales reports to identify trends and take actions.
• Lead and motivate staff for excellence in sales and service.

Skills

Leadership skills

Communication skills

Problem-solving skills

Multitasking abilities

Job description

Working Hour: 5 Days Rotational Shift (180 hours/week)

Job Responsibilities

• Ensure achievement of 100% store sales targets and monitor individual staff performance
• Analyze sales reports to identify trends and take corrective actions where necessary.
• Lead, coach, and motivate staff to achieve excellence in sales and service delivery.
• Provide regular training in product knowledge, sales techniques, and customer service.
• Set clear sales goals for the team and track performance regularly.
• Stay updated on all brand/product updates, features, and benefits.
• Oversee stock control, ordering, receiving, and replenishment processes.
• Prepare and manage staff duty rosters to ensure adequate store coverage.
• Prepare timely and accurate daily, weekly, and monthly sales and operational reports.

Job Requirements

• 3-5 Years of working experiences in related position
• Strong leadership skills with proven ability to manage, coach, and motivate teams.
• Strong communication, problem-solving, and decision-making skills.
• Ability to work under pressure, multitask, and adapt to fast-paced environments.
• Flexible to work shifts, weekends, and public holidays.