OTC Specialist – German Speaker

GLORY; Taman Desa; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial services firm in Malaysia is seeking an Orders & Contract Support Executive to manage invoicing activities within the Order to Cash sales cycle. This role demands a degree in Finance & Accounting and at least 2 years' relevant experience. The ideal candidate should be self-motivated, organized, and possess excellent communication skills in English, along with proficiency in a European language to liaise with international counterparts. The position offers a flexible work schedule to accommodate various time zones.

Qualifications

• Minimum 2 years of relevant credit experience.
• Excellent written and oral communication skills in English.
• Ability to work independently and under deadlines.

Responsibilities

• Ensure timely processing of customer sales orders.
• Manage invoicing activities for product and service contracts.
• Liaise with Finance and Project Leaders on customer invoicing issues.

Skills

Communication skills in English

Ability to communicate in Spanish, German, or French

Self-motivated

Organised

Team player

Ability to work under pressure

Flexible approach to working hours

Education

Degree in Finance & Accounting/Commerce

Tools

JDE knowledge

Job description

Department: Finance - Operations

Location: Malaysia/Kuala Lumpur

Compensation: RM4,000 - RM6,000 / month

Role Purpose

Commercially astute, the Orders & Contract Support Executive acts as part of the Order to Cash sales cycle by managing the invoicing activities of all outbound sales, covering both product supply and servicing contracts through the ERP system. This role needs to be able to work autonomously, whilst also being able to liaise and ask for help when required. The role also requires to maintain the service contracts in the ERP system along with frequently monitoring on any renewals, changes to rates and billing/amortisation of the same.

Key Responsibilities

Main Responsibilities

• Once a customer sales order has been entered into the system, ensure the transactions that follow are accurately and timely processed, including, but not limited to:
• Contract Creation & Validation
• Customer order management
• Product shipment invoicing (with supporting documents)
• Service contract billing
• Other Adhoc Billing / Invoicing
• Customer contact
• Ensure overall OTC processing complies with SOX, company policies and audit requirement.
• Liaise with Country Finance, Project Leaders/Consultants, and customers to provide timely solution on customer invoicing issues, inquiries, disputes etc.
• Proactively engage in continuous improvement initiatives for OTC process
• Assist in any month end close activities relating to billing
• Handle ad-hoc duties as assigned by the Team Lead or Superior from time to time

Skills, Knowledge & Expertise

Required Education and Qualifications

Education Level

• Degree in Finance & Accounting/Commerce or equivalent

Required Skills And Competencies

• Minimum 2 years of relevant credit experience
• SSC background with JDE knowledge is advantageous but not a MUST
• Able to self-motivate and work independently
• Self-starter, organised and a team player
• Excellent communication skills in English (written and oral).
• Ability to speak and write in either Spanish, German, French is a must to communicate with European counterparts.
• Able to work under pressure and to deadlines
• A flexible approach to working hours is a must due to the Regional Nature of this role and supporting a wide range of time zones across Asia Pacific and Europe.