Operations Executive, Sales Division

Dexin Hardware; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A supply and hardware company is seeking a proactive Operations Executive for the Sales Division in Kuala Lumpur. This role involves managing daily operations, ensuring smooth sales processes, and fostering collaboration among teams. Candidates should possess a Diploma or Bachelor's degree in Business, along with a minimum of 3 years of supervisory sales experience. Proficiency in Mandarin is essential to engage with clients and stakeholders effectively. Strong operational skills, leadership ability, and analytical capabilities are required for success in this fast-paced environment.

Qualifications

• Minimum 3 years of working experience in a supervisory sales position.
• Prior working experience in retail management is an added advantage.
• Ability to support, motivate, and guide a sales team.

Responsibilities

• Assist in the development and execution of sales plans to achieve revenue targets.
• Support daily sales operations and conduct training for the sales team.
• Handle customer inquiries and resolve issues promptly.
• Monitor sales performance, analyze data trends, and prepare regular reports.

Skills

Proficient in Mandarin

Strong operational skills

Analytical skills

Leadership capability

Problem-solving skills

Education

Diploma/Bachelor's degree in Business or Marketing

Tools

POS system software

MS Office Suite

Job description

Overview

We are looking for a proactive and organized Operations Executive (Sales Division) to manage and coordinate the daily operations of the Sales Department. This role is responsible for ensuring smooth sales processes, effective staff coordination, and strong inter-departmental collaboration.

The ideal candidate will be able to communicate in Mandarin to liaise with Mandarin-speaking customers, suppliers, and internal stakeholders, in line with our business culture. The role requires strong operational skills, leadership capability, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Assist in the development and execution of sales plans to achieve revenue targets.
• Support daily sales operations by coordinating activities, providing guidance, and conducting training for the sales team.
• Handle customer inquiries, resolve issues promptly, and foster strong relationships with key clients.
• Monitor sales performance, analyze data trends, and prepare regular reports for evaluation.
• Prepare sales proposals, manage documentation, and oversee administrative tasks related to sales operations.
• Collaborate with management to set targets, monitor progress, and develop strategies to achieve sales objectives.
• Collaborate with inventory management to ensure product availability and optimize stock levels.
• Handle ad hoc tasks as assigned.

Qualifications

• Diploma/Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years of working experience in a supervisory sales position.
• Prior working experience in retail management is an added advantage.
• Proficient in using POS system software and MS Office Suite.
• Ability to support, motivate, and guide a sales team.
• Strong analytical and problem-solving skills.

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