Operations Executive

Uqpay Technology; Johor Bahru; On-site; MYR 30,000 - 50,000; Full time

Job summary

A technology firm in Johor Bahru is seeking an Operations Coordinator to manage cross-functional efforts, serve as a contact for external providers, and take ownership of operational issues. The ideal candidate should have a Bachelor's degree and possess 1–3 years of experience in operations. This role requires strong English fluency and analytical skills to support management decisions effectively. Join a dynamic team in a fast-paced environment.

Qualifications

• Native or near-native fluency in English.
• Bachelor’s degree with 1–3 years of experience in operations, project coordination.
• Strong analytical judgment and the ability to break down issues.

Responsibilities

• Coordinate cross-functional work to keep teams aligned.
• Serve as the main operational contact for external partners.
• Take ownership of operational issues until resolution.

Skills

Fluency in English

Analytical judgment

Project coordination

Self-direction

Education

Bachelor's degree

Job description

Responsibilities

• Coordinate cross-functional work by keeping information accurate and current, ensuring teams stay aligned on requirements, timelines, and open issues.
• Serve as the main operational contact for external service providers and partners, handling day-to-day coordination and ensuring onboarding, system integration, and ongoing support meet business needs.
• Take ownership of operational issues as they arise, identify root causes, and follow through on corrective actions until resolution.
• Track industry developments and competitor activity, summarizing findings into clear, practical input for business planning.
• Review and analyze operational data, prepare reports, and present findings in a clear and usable format to support management decisions.

Requirements

• Native or near-native fluency in English.
• Bachelor’s degree with 1–3 years of experience in operations, project coordination.
• Comfortable reading technical or API documentation and able to understand data fields, process flows, and basic system logic.
• Familiar with coordinating projects across teams, including requirements alignment, timeline management, and progress tracking.
• Strong analytical judgment and the ability to break down issues and see them through to resolution.
• Self-directed, reliable, and able to manage tasks independently in a fast-moving environment.