Operation Senior Associate

Hytech Consulting Management Sdn Bhd; Kuala Lumpur; On-site; MYR 40,000 - 50,000; Full time

Job summary

A leading management consulting firm is seeking an Operation Senior Associate in Kuala Lumpur. The successful candidate will review customer data and documents, solve issues via email and chat, and cooperate with various teams. Candidates should have at least 1 year of experience, be proficient in office tools, and possess good communication skills. We offer benefits like medical insurance, travel allowances, and performance bonuses.

Benefits

Dental Claim & Medical Insurance

Travel allowance

Annual performance bonus

Employee Referral Program

Qualifications

• At least 1 year of working experience in the related field.
• Proficient in basic office skills such as Word, Excel, and PowerPoint.
• Good communication and interpersonal skills.
• Willing to work on rotating shifts including weekends and public holidays.

Responsibilities

• Responsible for customer data review and account opening.
• Verify documents submitted by clients.
• Handle customer requests and solve issues via email/live chat.
• Process withdrawals and perform ad-hoc tasks.

Skills

Microsoft Excel

Education

Primary/Secondary School/SPM/O Level/Diploma in Business Studies/Administration/Management, Finance/Accountancy/Banking

Tools

Word

PowerPoint

Job description

Overview

This job is an Operation Senior Associate. You might like this job because it involves helping customers, reviewing their documents, and solving issues via email or chat. You'll collaborate with different teams and handle important data.

• Responsible for customer data review and account opening.
• Verify documents submitted by client within specific regions.
• Handle customer requests and solve issue by email/ live chat.
• Collected and reported departmental data.
• Cooperate with various departments to communicate and deal with matters.
• Process withdrawal.
• Perform any ad-hoc tasks being assigned.

Job Requirements

• Candidate must possess at least Primary/Secondary School/SPM/"O" Level, Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent.
• Required language: English, Mandarin (added advantage)
• At least 1 Year(s) of working experience in the related field is required for this position.
• Proficient in basic office skills such as Word, Excel, and PowerPoint.
• Cheerful personality, good communication, and interpersonal skills.
• Willing to work on rotating shifts including weekends and public holidays

Skills

• Microsoft Excel

Company Benefits

Dental Claim & Medical Insurance

We support employee well-being care through our subsidy.

Opportunity to expose international career.

Travel allowance

Fix monthly travel allowance to ease your commute.

Employee Referral Program

Employee Referral Program - Refer us your friend and get rewarded!

Annual performance bonus

Discretionary bonus - get rewarded if you and the company performed well!

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies. Our key clients include top trading platforms and cryptocurrency exchanges....