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A manufacturing and warehouse company in Penang is seeking an Operations Manager to oversee all operational activities. Responsibilities include leading a diverse workforce of 80–100 employees, ensuring operational efficiency, and implementing Lean Manufacturing initiatives. The ideal candidate will have 6–8 years of operational management experience, strong communication skills, and a Bachelor's degree in a related field. This role is critical in driving the organization’s growth and maintaining high standards of safety and quality.
The Operations Manager is the key leader responsible for directing and driving all day-to-day operational activities across warehouse, production, planning, quality, logistics, and facility operations. This role is critical in ensuring the organization operates with maximum efficiency, safety, and cost-effectiveness while supporting aggressive, long-term growth targets. The ideal candidate will bring deep operational leadership experience in large-scale manufacturing and warehousing environments, with a proven ability to manage 80–100 employees and oversee operations for a business generating over RM200 million in revenue.
Key Responsibilities
1. Operations Leadership & Management
Provide authoritative leadership over end-to-end operations including warehouse, production, planning, and logistics.
Lead, inspire, and develop a diverse workforce of 80–100 employees, including supervisors, technicians, warehouse staff, and production operators.
Define, implement, and enforce high-performance KPIs to achieve excellence in productivity, quality, safety, and on-time delivery.
Drive a culture of accountability, operational discipline, and continuous performance improvement.
2. Manufacturing & Warehouse Excellence
Ensure optimal production throughput, efficient workflow, and maximum resource utilization.
Champion Lean Manufacturing initiatives including Kaizen, 5S, one-piece flow, and other structured continuous improvement programs.
Oversee inbound/outbound logistics, material planning, warehouse layout, storage systems, inventory accuracy, and stock compliance.
Collaborate closely with Procurement, Sales, Engineering, and other stakeholders to ensure seamless operational alignment.
3. Budget, Cost & Performance Management
Lead and control all operational expenditures (OPEX), ensuring cost-efficiency and productivity enhancements aligned with company targets.
Support the development of the Annual Operating Plan (AOP) and monthly forecasts covering manufacturing, manpower, and warehouse operations.
Manage full operational performance for a business unit generating RM200 million+ in annual revenue.
4. Quality, Safety & Compliance
Enforce strict compliance with all safety regulations, including OSHA, fire safety, and internal governance standards.
Collaborate with QA/QC teams to uphold product quality, reduce defects, and enhance customer satisfaction.
Conduct risk assessments and lead robust Corrective and Preventive Actions (CAPA) to mitigate operational risks.
5. Cross-Functional Collaboration
Partner strategically with Sales, Customer Service, Engineering, Costing and Supply Chain to ensure superior delivery performance and customer satisfaction.
Lead weekly operations meetings, performance reviews, and provide timely, data-driven operational reports to the Country Director / VP Operations.
6. Projects & Factory Improvement
Lead site-wide improvement initiatives including capacity expansion, plant layout redesign, equipment installation, and process optimization.
Drive operational digitalization through barcode systems, ERP enhancements, data dashboards, and automation opportunities.
Support New Product Introduction (NPI) and ensure seamless transition into mass production readiness.
Required Qualifications & Experience
Experience
Minimum 6–8 years of robust operational management experience in manufacturing and warehouse environments.
Demonstrated ability to lead and manage 80–100 employees across multi-functional teams.
Proven success managing operations for a business valued at RM200 million or more.
Strong working knowledge of lean manufacturing, production planning, and integrated supply chain management.
Education
Bachelor’s Degree in Operations Management, Engineering, Manufacturing, Supply Chain, or related fields.
Exceptional leadership, team development, and stakeholder management capabilities.
Strong understanding of ERP systems, operational analytics, and performance metrics.
Excellent problem-solving, critical thinking, and decision-making skills—especially under pressure.
Strong communication in English, Malay, and Mandarin (advantage).
High integrity, disciplined work ethic, and a results-driven mindset.
Additional Requirements
Hands-on leadership style with strong presence on the shop floor.
Comfortable working in a fast-paced, high-pressure manufacturing environment with demanding deadlines.
Experience in industrial equipment, metal fabrication, assembly, or similar manufacturing industries is a significant advantage.