Operation Assistant

L&L TRAINING & CONSULTANCY; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A training and consultancy firm in Johor Bahru is seeking candidates for an administrative role. Responsibilities include performing daily tasks, managing customer inquiries, creating training schedules, and assisting in telemarketing efforts. The ideal candidate should possess strong communication skills in both English and Bahasa Malaysia, have a customer-oriented mindset, and be able to work independently. Fresh graduates are encouraged to apply for this opportunity.

Qualifications

• Fresh graduates are encouraged to apply.
• Have experience of at least 1 year in administration or a similar role is preferred.
• Responsible, pleasant and independent personality.

Responsibilities

• Perform daily administrative tasks, data entry and document handling.
• Perform telemarketing and emails in a polite, professional manner.
• Assist customers with inquiries and manage customer information.
• Create training schedules and track reports on outcomes.
• Coordinate and arrange programs and present to clients.
• Assist in creating social media content and basic IT knowledge.

Skills

Strong communication skills in English

Strong communication skills in Bahasa Malaysia

Customer-oriented mindset

Good attitudes towards work

Interpersonal skills

Education

Minimum SPM/Diploma or equivalent

Job description

Responsibilities

• Perform daily administrative tasks, data entry and document handling.
• Perform telemarketing and emails in a polite, professional manner.
• Assist customers with inquiries, maintain, and manage customer information in the system.
• Create training schedules track and create reports on outcomes and maintain training records for the company.
• Coordinate and arrange the program and present to all clients.
• Assist in creating social media content and have basic knowledge in IT.

Requirements

• Minimum SPM/Diploma or equivalent
• Strong communication skills in English and Bahasa Malaysia (spoken & written)
• Fresh graduates are encouraged to apply
• Customer-oriented mindset with a positive attitude
• Have an experience at least 1 year in administration or a similar role is preferred.
• Good attitudes towards work, excellent communication and interpersonal skills.
• Responsible, pleasant and independent personality