On Site Customer Service Mandarin (Sales Admin)

Concentrix; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global business service provider in Kuala Lumpur is seeking a proactive Sales Support professional to focus on campaign fulfillment and upselling additional services. Fluent in Traditional Mandarin and English, candidates should possess strong communication skills and be comfortable in a 24-hour rotating shift environment. Previous customer service experience is advantageous, and fresh graduates are encouraged to apply. This role offers the opportunity for growth into a direct sales capacity.

Qualifications

• Fluent in Traditional Mandarin and English.
• Comfortable working in a 24-hour rotating shift environment.
• Strong communication and problem-solving skills.

Responsibilities

• Accurate creation and submission of advertisements and promotional offers.
• Proactive business development through cold calling.
• Potential growth into a direct sales capacity.

Skills

Fluent in Traditional Mandarin

Fluent in English

Strong communication skills

Problem-solving skills

Job description

Responsibilities:

• Campaign Fulfillment and Setup: accurate creation and submission of advertisements and promotional offers in the system
• Sales and Upselling: proactive business development through cold calling to franchisee owners to upsell additional advertisements or promotional offers
• Sales Function: Potential growth into a direct sales capacity, transitioning from a back-office support

Requirements

• Fluent in Traditional Mandarin and English
• Comfortable working in a 24-hour rotating shift environment
• Strong communication and problem-solving skills
• Customer service experience is an advantage, but fresh graduates are welcome