Non-UNIX IT Infrastructure Manager | PM & Incident Lead

CTC Global; Selangor; On-site; MYR 120,000 - 150,000; Full time

Job summary

A leading technology company in Malaysia is seeking a Manager – Non UNIX to oversee preventive maintenance and incident management for non-UNIX systems. The ideal candidate will have a strong background in project management and technical leadership, with at least 8 years of experience in an IT environment. This role involves collaborating with technical teams, ensuring SLA compliance, and supporting project delivery, with a focus on customer satisfaction. Relevant qualifications such as IT certifications are preferred.

Qualifications

• Minimum of 8 years of experience managing a technical team in an IT environment.
• Proficiency in configuring and designing infrastructure solutions based on VMware, Microsoft, and storage solutions.
• Strong troubleshooting skills with experience in root cause analysis.

Responsibilities

• Overseeing preventive maintenance and incident management for non-UNIX systems.
• Monitoring incident tickets and ensuring SLA compliance.
• Planning and assigning resources for projects.

Skills

Technical leadership

Project management

Customer satisfaction focus

Team development

Risk management

Education

Diploma or Degree in Information Technology or related field

Tools

VMware vSphere

Veritas

Veeam

Dell Networker

Microsoft Windows OS

Active Directory

Job description

A leading technology company in Malaysia is seeking a Manager – Non UNIX to oversee preventive maintenance and incident management for non-UNIX systems. The ideal candidate will have a strong background in project management and technical leadership, with at least 8 years of experience in an IT environment. This role involves collaborating with technical teams, ensuring SLA compliance, and supporting project delivery, with a focus on customer satisfaction. Relevant qualifications such as IT certifications are preferred.