Network Operations Center (NOC) Technician

Solara Holdings Sdn Bhd; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology company in Subang Jaya is seeking an experienced Network Operations Center (NOC) Technician. The role involves monitoring and maintaining critical IT infrastructure to ensure optimal performance for clients. Candidates should have a diploma or degree in IT, Networking, or Telecommunications, and be willing to work in a 24/7 rotating shift. Competitive salary and growth opportunities available.

Benefits

Competitive salary

Training & certification opportunities

Career progression

Dynamic work culture

Qualifications

• Basic knowledge of fiber optic technology & networking.
• Willing to work in a 24/7 rotating shift.
• Strong teamwork, communication, and problem-solving skills.

Responsibilities

• Monitor real-time fiber network alerts and outage tickets.
• Perform first-level troubleshooting and escalate issues.
• Document incidents, update tickets, and prepare handover reports.

Skills

Fiber optic technology

Networking (IP, routing, switching)

Teamwork

Communication

Problem-solving

Education

Diploma/Degree in IT, Networking, or Telecommunications

Job description

Overview

We are seeking an experienced Network Operations Center (NOC) Technician to join our dynamic team at Solara Holdings Sdn Bhd. As a NOC Technician, you will be responsible for monitoring and maintaining the company's critical IT infrastructure, ensuring optimal performance and availability for our clients. This is a full-time position based in Subang Jaya, Selangor.

What You’ll Do

• Monitor real-time fiber network alerts and outage tickets.
• Perform first-level troubleshooting and escalate issues according to SOP.
• Work closely with field engineers and vendors to restore services quickly.
• Document incidents, update tickets, and prepare clear shift handover reports.
• Support scheduled maintenance activities and track service impact.

What We’re Looking For

• Diploma/Degree in IT, Networking, or Telecommunications.
• Basic knowledge of fiber optic technology & networking (IP, routing, switching).
• Willing to work in a 24/7 rotating shift (including nights/weekends).
• Strong teamwork, communication, and problem-solving skills.
• Fresh graduates with the right attitude are welcome to apply.

Why Join Us?

• Competitive salary with attractive shift allowance.
• Training & certification opportunities (grow your telco career!).
• Career progression in a fast-growing fiber network environment.
• Dynamic, supportive, and technology-driven work culture.