Nature Guide (Environmental Sustainability) Club Med Cherating

Club Med; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading resort company in Ipoh, Malaysia, is seeking a Nature Activities Supervisor to oversee nature activities and promote sustainability initiatives. The ideal candidate should have experience in leading outdoor activities, a strong understanding of environmental practices, and the ability to engage clients in green initiatives. Responsibilities include supervising activities, ensuring safety, and collaborating with local environmental organizations.

Qualifications

• Experience in supervising and animating nature activities.
• Knowledge of sustainability topics and local environmental practices.
• Ability to develop and adapt nature activities.

Responsibilities

• Supervise and implement nature activities in the Resort.
• Manage relationships with service providers and environmental associations.
• Ensure hygiene and safety measures during nature activities.

Job description

Responsibilities

• SUPERVISION AND ANIMATION


• Programation, set up and animation of nature activities and sustainability topics, according to the nature activities defined for the Resort.


• Suggestion and potential development of new nature activities (punctual event or recurrent) or adaptation of existing activities. (to raise GM awareness on environement, local cultural strengths of the Resort, …)


• If service providers are contracted to offer nature activities in the Resort: work closely with the providers according to needs.


• Relations follow-up with local environmental associations (on-site project follow-up, discussion exchanges, invitation to the resort when relevant…)


• Regular monitoring on local sustainability topics for up-dates to be sent to BU CSR Coordinator


• Support to the Resort Foundation GO for solidarity actions when relevant


• Active participation to create marketing content on Resort’s sustainability and nature with the Content and Community Coordinator (E-GO)


• Writing and updating SOPs specific to the Resort’s nature activities


• Participation in promoting local sales


• Promotion of nature activities throughout the Resort client’s path


• Ensure an active and visible promotion of nature activities to clients through the Resort communication tools available and in respect to the defined communication plan.


• Be an ambassador of nature activities and sustainability topics, onboard the Resort’s G.Os and G.Es in order to relay the information to the clients.

Hygiene and Safety

• Be responsible for security during nature activities


• Maintenance of the nature activities (materials, equipments, facilities, …) to ensure security and quality.


• Respect the village's equipment and heritage


• Respect the resort’s waste management rules (sorting, collection…)


• Limit electricity and water consumption

KPI and Client Metrics

• Quantitative :


• Participation rate


• Activities frequency


• Qualitative :


• Clients’ satisfaction (direct feedbacks, GMFB, reviewpro, …)


• Activities development/adaptation suggestions


• Recognition as an ambassador of green activities in the Resort