Multi-Store Retail Leader | Drive Sales & Operations

BigBigPlace; Kuala Lumpur; On-site; MYR 45,000 - 60,000; Full time

Job summary

A prominent retail company in Kuala Lumpur seeks an experienced Retail Manager to oversee daily store operations, ensuring exceptional customer service and driving sales performance. The ideal candidate will have strong leadership abilities, experience managing multiple retail outlets, and a thorough understanding of retail operations. This role includes supervising staff, managing inventory, and providing key performance metrics to management. Applicants are encouraged to demonstrate their proven achievements in retail management and customer satisfaction.

Qualifications

• Proven experience as a Retail Manager or in a similar leadership role.
• Experience in overseeing multiple retail outlets.
• Strong understanding of retail operations.
• Skilled in recruiting and hiring sales associates.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and motivate a team of sales associates.
• Oversee operations of multiple retail outlets.
• Ensure high levels of customer satisfaction.
• Manage inventory and reorder stock as necessary.
• Prepare and analyze sales reports for management.

Skills

Leadership

Customer Service

Inventory Management

Sales Performance

Team Management

Education

High school diploma or equivalent

Bachelor’s degree in Business or Retail Management

Tools

Microsoft Office

Point-of-Sale (POS) systems

Job description

A prominent retail company in Kuala Lumpur seeks an experienced Retail Manager to oversee daily store operations, ensuring exceptional customer service and driving sales performance. The ideal candidate will have strong leadership abilities, experience managing multiple retail outlets, and a thorough understanding of retail operations. This role includes supervising staff, managing inventory, and providing key performance metrics to management. Applicants are encouraged to demonstrate their proven achievements in retail management and customer satisfaction.