Mobile Phone Repair Technician - Hardware & Software Diagnostics

Phonelab Group Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A mobile device repair company in Kuala Lumpur is seeking skilled technicians experienced in smartphone hardware repair and software troubleshooting. The ideal candidate should possess excellent customer service skills and the ability to communicate technical issues clearly. Responsibilities include diagnosing hardware and software problems, repairing components, and maintaining customer records. Benefits include commissions, leave entitlements, and training opportunities.

Benefits

Commission

EPF/SOCSO/EIS

Annual Leave

Medical Leave

Public Holiday Incentive

Annual bonus

Performance bonus

Yearly Salary Increment

Overtime pay

Staff Discount

Training provided

Medical and Hospitalisation Leave

Allowance Provided

Qualifications

• Proficient in mobile phone hardware repair and software troubleshooting.
• Fluent in English and other languages for effective communication.
• Able to perform component replacements accurately.

Responsibilities

• Diagnose hardware and software issues in mobile phones.
• Perform component-level repairs on phone circuit boards.
• Replace damaged components while ensuring quality standards.
• Troubleshoot software-related issues and provide solutions.
• Maintain accurate records of repairs and customer interactions.

Skills

Mobile phone hardware repair

Software troubleshooting

Customer service skills

Fluent in English/multiple languages

Component replacement

Education

Minimum SPM / O Level / SKM Level 1 / 2 / 3 or equivalent

Tools

Diagnostic tools

Job description

A mobile device repair company in Kuala Lumpur is seeking skilled technicians experienced in smartphone hardware repair and software troubleshooting. The ideal candidate should possess excellent customer service skills and the ability to communicate technical issues clearly. Responsibilities include diagnosing hardware and software problems, repairing components, and maintaining customer records. Benefits include commissions, leave entitlements, and training opportunities.