MGR, Operations Officer

United Overseas Bank; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading bank in Asia is looking for a PV Operations Officer in Kuala Lumpur. The role involves ensuring smooth payment verification operations, maintaining accuracy and compliance in daily transactions. Candidates should possess a degree in Banking & Finance or a related field, with at least 1-2 years of experience in banking operations. Strong analytical, communication skills, and attention to detail are essential. This position offers an opportunity to be part of a diverse and dynamic team within a reputable financial institution.

Qualifications

• 1-2 years of experience in banking operations, preferably in payment processing or trade finance.
• Strong understanding of payment systems and banking regulations.
• Familiarity with UOB's internal systems and procedures will be advantageous.

Responsibilities

• Execute daily PV operations, including verification of payment instructions.
• Ensure all payment verifications adhere to internal policies and regulatory requirements.
• Investigate and resolve discrepancies related to payment processing.

Skills

Attention to detail

Analytical and problem-solving skills

Communication skills

Proficiency in Microsoft Office Suite

Education

Bachelor's degree in Banking & Finance, Business Administration, Accounting, or a related field

Tools

Excel

Job description

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

PV Operations Officer

Job Summary

The PV Operations Officer is responsible for supporting the smooth and efficient operation of PV (Payment Verification) processes within United Overseas Bank (Malaysia) Bhd, ensuring accuracy, compliance, and timely execution of payment-related activities.

Job Responsibilities

• Execute daily PV operations, including verification of payment instructions, reconciliation of accounts, and processing of payment transactions.
• Ensure all payment verifications are conducted in strict adherence to internal policies, regulatory requirements, and established Service Level Agreements (SLAs).
• Investigate and resolve discrepancies or issues related to payment processing, collaborating with internal departments and external parties as needed.
• Maintain accurate and up-to-date records of all PV activities, transactions, and resolutions.
• Assist in the preparation of reports related to PV operations, identifying trends and potential areas for improvement.
• Participate in testing and implementation of new systems, processes, or product enhancements related to payment verification.
• Support audit activities by providing necessary documentation and explanations related to PV operations.
• Adhere to all anti-money laundering (AML) and counter-terrorist financing (CTF) protocols. Proactively identify and escalat[e] any potential risks or operational issues to management.

Job Qualifications

• Bachelor's degree in Banking & Finance, Business Administration, Accounting, or a related field.
• Minimum of 1-2 years of experience in banking operations, preferably in payment processing, trade finance, or back‑office functions.
• Strong understanding of payment systems, Swift messages, and banking regulations.
• Meticulous attention to detail and a high degree of accuracy in processing information.
• Excellent analytical and problem‑solving skills with the ability to identify and resolve discrepancies effectively.
• Proficient in Microsoft Office Suite, especially Excel.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Good communication and interpersonal skills to interact with internal and external stakeholders.
• Familiarity with UOB's internal systems and procedures will be an added advantage.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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