Medical Sales Representative (Johor Based)

MSD; Selangor; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

A leading pharmaceutical company is seeking a Medical Sales Representative based in Johor to effectively promote and sell its products to private and government healthcare professionals. The ideal candidate will have a strong background in pharmaceutical sales, with a focus on relationship management and achieving sales growth. Responsibilities include executing account plans and ensuring compliance with all internal processes. A hybrid work arrangement is offered, and a degree in a relevant field is required.

Qualifications

• Minimum 3 years pharmaceutical sales experience in the pharmaceutical industry.
• Experience in NMBA, antibiotics, and antifungals is an added advantage.
• Good track record in sales with a history of achieving results.

Responsibilities

• Promote and sell company products to healthcare professionals.
• Build relationships with key stakeholders in accounts.
• Achieve maximal sales and market share through tailored promotion.

Skills

Strong presentation skills

Customer focus

Relationship-building skills

Sales achievement

Education

Degree in Pharmacy, Biomedical Science, Microbiology, or Science

Job description

Medical Sales Representative (Johor Based)

Strategic Sales Objectives & Sales Expertise (50%)

• Achieve strategic objectives as required by the franchise (e.g., market growth, sales growth, account growth, formulary listings, new product market priming).
• Demonstrate high-level sales expertise and relationship management through product knowledge, territory knowledge, selling skills, product presentation skills, and customer management.
• Be accountable for sales activities and compliance within the assigned territory.

Territory & Account Management (50%)

• Proactively plan and optimize overall sales performance through effective territory management.
• Resolve problems in a timely manner and escalate issues early.
• Plan and execute marketing/promotional activities (Focus Group Meetings, Lunch & Learn sessions, scientific leader engagement programs, digital program execution).
• Ensure timely submission and approval of documentation and reports for activities.
• Build and execute account plans for key accounts through in-depth customer understanding (profile, behavior, influence network, needs).

Education Level

• Degree in Pharmacy, Biomedical Science, Microbiology, or Science.
• Minimum 10 years in pharmaceuticals (clinical information, educational programs, training resources).

Overall Job Purpose

• Detail, promote, and sell company products to private and government healthcare professionals.
• Drive business for products through building relationships with key stakeholders within accounts.
• Achieve maximal sales and market share through tailored personal promotion that benefits patients and adheres to ethical standards.
• Build and execute account plans for top accounts and ensure timely execution of planned activities.
• Maintain 100% compliance with internal medical, legal, and compliance processes.

Experience & Qualifications

• Minimum 3 years pharmaceutical sales experience in the pharmaceutical industry.
• Experience in NMBA, antibiotics, and antifungals is an added advantage.
• Strong presentation skills, positive attitude, and proven sales achievement.
• Strong customer focus and proven relationship-building skills.
• Good track record in sales with a history of achieving results.
• Experience in handling projects from end to end.

Leadership Competencies

• Focus on customer and patients.
• Drive results with rapid and disciplined decision making.
• Demonstrate ethics and integrity.
• Display courage and candor.
• Foster collaboration.

Functional Competencies

• Self-driven and proactive cross‑functional team management, including planning and problem solving.
• Use relationship‑building skills (opening, need-based selling, deep customer understanding) to influence the target audience.
• Develop clear call objectives targeting desired behavioral outcomes.
• Identify drivers, barriers, and objection handling techniques to guide conversations to positive outcomes.
• Recognize buying signals and provide direct, compelling recommendations (close the sale).
• Communicate professionally and confidently.
• Execute promotional programs and brand/franchise messages to the target segment.
• Utilize effective time management (route planning) to maximize reach and access to customers.
• Seek customer feedback and provide timely communication to internal and external stakeholders.
• Capture customer information and competitor intelligence using available technology.
• Track, verify, and optimize reach, frequency, and tactical promotion objectives for identified customer groups.

Hub for Diversity & Inclusion: Our Human Health Division’s patient‑first, profits‑later ideology drives our pursuit of commercial success.

Hybrid work arrangement