Medical Assistant Sales Executive

Aegis Medical Group Sdn Bhd (Aegis Clinic & Surgery); Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A healthcare provider in Shah Alam is seeking a Medical Assistant to deliver excellent patient care and promote medical services. Role includes taking medical histories, managing appointments, and providing strong customer support. Ideal candidates should have a relevant diploma and proficiency in medical practices, along with excellent sales and communication skills. This role offers opportunities for professional development and a supportive environment for fresh graduates.

Benefits

Annual Leave

EPF

Medical Leave

SOCSO

Employee Discount on company products/services

Performance Bonus

Professional Career Development

Qualifications

• Entry-level candidates and fresh graduates are encouraged to apply.
• Ability to acquire and maintain comprehensive Product Knowledge related to medical products.
• Understanding of basic Healthcare Knowledge and medical terminology.

Responsibilities

• Provide excellent patient care by taking medical histories and recording vital signs.
• Assist doctors and nurses during examinations and treatments.
• Manage appointment scheduling and patient communication.

Skills

Proficiency in Medical Assisting practices

Sales skills

Excellent Customer Service

Strong Communication Skills

Education

Diploma in a relevant field (e.g., Healthcare, Science, Business)

Job description

Aegis Medical Group Sdn Bhd (Aegis Clinic & Surgery) – Shah Alam, Selangor

Requirement

• Diploma in a relevant field (e.g., Healthcare, Science, Business).
• Entry-level candidates and fresh graduates are encouraged to apply.
• Proficiency in Medical Assisting practices, including patient preparation, vital signs measurement, and assisting with minor procedures.
• Demonstrated Sales skills with the ability to promote and sell medical products or services effectively.
• Excellent Customer Service skills to ensure patient satisfaction and address inquiries or concerns professionally.
• Strong Communication Skills in English, Mandarin, and Bahasa Malaysia, both written and verbal, to interact with diverse patient demographics.
• Ability to acquire and maintain comprehensive Product Knowledge related to medical products and services offered by AEGIS Clinic & Surgery.
• Understanding of basic Healthcare Knowledge and medical terminology to support patient care and sales activities.
• Experience in Appointment Scheduling and managing patient records efficiently.
• Commitment to providing exceptional Patient Care and maintaining a compassionate and supportive environment.
• Willingness to work Onsite at the Shah Alam location.

Responsibility

• Provide excellent patient care by taking medical histories, recording vital signs, and preparing patients for examinations and procedures.
• Assist doctors and nurses during examinations and treatments, ensuring a smooth and efficient workflow.
• Manage appointment scheduling and patient communication, ensuring accurate and timely information dissemination.
• Actively promote and sell the clinic's medical services and products to potential and existing clients.
• Develop and maintain a strong understanding of the clinic's offerings, including procedures, treatments, and products, to effectively address customer inquiries and provide relevant recommendations.
• Build and maintain strong relationships with patients and clients, providing exceptional customer service and addressing their needs and concerns.
• Maintain accurate and up-to-date patient records, ensuring compliance with healthcare regulations and privacy policies.
• Participate in marketing and promotional activities to attract new patients and increase sales, such as attending health fairs or conducting outreach programs.
• Achieve sales targets and contribute to the overall revenue growth of the clinic.
• Handle administrative tasks such as answering phones, processing payments, and managing inventory of medical supplies.

Benefits

• Annual Leave
• EPF
• Medical Leave
• SOCSO
• Employee Discount on company products/services
• Performance Bonus
• Professional Career Development