Master Trainer

Samsung Electronics America; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consumer electronics company in Kuala Lumpur seeks a Trainer to develop and manage training programs for Samsung products. Candidates should have 3-6 years of experience in training, preferably in consumer electronics, and proficiency in Microsoft Excel and PowerPoint. This role involves performance reporting and participation in product launches, requiring a degree in any field.

Qualifications

• 3-6 years of experience as a product trainer, preferably in Consumer Electronics.
• Strong training and development capabilities.

Responsibilities

• Monitor and manage Trainers' headcount allocation.
• Develop training material aligning with company strategies.
• Identify training needs for internal staff and partners.
• Manage and ensure field training adequacy.
• Prepare reports on Field Trainers' performance.
• Involve in new product launch preparations.
• Design product communication materials.
• Conduct soft skill training for low performance stores.

Skills

Microsoft Excel

Microsoft PowerPoint

Education

Diploma or Bachelor's Degree in any field

Job description

Position Summary

Role and Responsibilities

• Monitor and manage Trainers' headcount allocation in respective branches/outlets.

• Develop training material according company's strategies, assisting trainers to develop and conduct effective training programs for Samsung products.

• Identify and develop training needs and develop training strategies in line with marketing strategies for internal staff, business partners, resellers, end users, and key personnel.

• Led and proposed a Nationwide training program, managed and ensured that Field Trainers conducted adequate training to all Field Force and SME staff.

• Maintain records & prepare reports on Field Trainers' performance for management review. (Continuously enhances competencies to increase performance and productivity).

• Localized Launch Project (LLP) involvement and be part of the team for new product launching preparation.

• Design product communication materials.

• Identify potential stores/low performance and conduct soft skill training.

Skills and Qualifications

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, in any field.

• At least 3-6 years of working experience as a product trainer, preferably in Consumer Electronics or a relevant industry.

• Good knowledge of Microsoft Excel and PowerPoint.

• Preferably Senior Executives specializing in Training & Development or equivalent.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here .